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Susan Shelton, LMHC

Susan Shelton, LMHC

Counseling

Susan Shelton, LMHC is a counselor in Fort Walton Beach, FL.

3.4 Star Rating
Based on 7 reviews 3.4 Star Rating (7 reviews)

Practice

7 Vine Ave NE Fort Walton Beach, FL 32548

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At a Glance

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Friendly Staff
    Patients said the staff was friendly. See reviews
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Susan Shelton's Reviews

Likelihood to recommend Susan Shelton

3.4
7 ratings, 6 with a written review
5 star
57%
57%
4 star
0%
0%
3 star
0%
0%
2 star
14%
14%
1 star
29%
29%

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Susan is amazing
I have been going to Susan for about 3 years and she has helped me change my life and how I see life. My kids and a few friends have gotten the same results. I’ve had a few councilors and she has been the best thus far. Susan is such an advocate for women’s health and that’s exactly what I needed. I will be eternally grateful to her and the efforts to restore our family. She’s always prompt and always greets me with a smile. Susan is a very genuine person and I couldn’t ask for anyone better…she’s heaven sent
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shae – Jun 20, 2023
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Susan is great. I’ve gotten more out a few visits with her than with months of sessions with my last therapist. She is genuine, caring, and attentive while being tough enough to push you past your blocks when you need it. She is easy to communicate with, and responds quickly to scheduling requests. I’ve sent her several referrals, and they are happy as well
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
brian – Jul 11, 2021
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I have been seeing Susan for about 6 years off and on. She is amazing! Seeing the comments about canceling is laughable. She has never canceled an appointment with me in 6 years! She has helped me through a physically abusive marriage, death of my husband, and addiction. I have referred her a lot of clients and they all love her as much as I do.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Monica Philpot – Jul 11, 2021
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She was fantastic, informative, attentive. Work us in,fast.Kind, knowledgeable.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 19, 2019
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Positives: She validated my feelings, helped my understand myself more, and taught me coping techniques. Negatives: Canceled appointments a few times, such as at the last minute, when every moment of therapy is important. I’d have to wait a month for our next meeting. Later I learn from her workplace that she suddenly stopped working there. She was someone I depended on to get better, & she didn’t even take the time to give me a proper goodbye. Those actions are dangerous to patients’ health
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
5 others found this helpful
Helpful
Feb 19, 2019
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I’d actually say she shouldn’t even be practicing in the mental health field. On my visit, she already had my medical notes pulled up and immediately began accusing me of being an alcoholic because I went out the night before on Halloween. I tried to stop her and explain it was 1 night and I wasn’t there for her to throw insults at me. I told her what my issues are because I live with them everyday and then she said she then got a really bad attitude and told me to get out!! She also cancels
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Josh in Fort Walton beach , FL – Nov 24, 2018
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About Me

biography

Susan Shelton, LMHC is a counselor in Fort Walton Beach, FL.
  • Counseling

Locations

Practice

Office7 Vine Ave NE Fort Walton Beach, FL 32548
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