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Dr. Susan Thompson, PHD

Dr. Susan Thompson, PHD

Clinical Neuropsychology

Dr. Susan Thompson, PHD is a clinical neuropsychologist in Grand Forks, ND.

3 Star Rating
Based on 6 reviews 3 Star Rating (6 reviews)

Practice

3301 30th Ave S Ste 101 Grand Forks, ND 58201

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Dr. Thompson's Reviews

Likelihood to recommend Dr. Thompson

3.0
6 ratings, 3 with a written review
5 star
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Poor follow up
I had an appointment in late September to follow up with the medication I was put on and after being diagnosed with Parkinsons. I was sent through my yearly mental acuity testing. I requested my results be sent to my AZ address. The reception informed me that the address did not need to be changed and the letter would get to me eventually. Well, 8 weeks later and 3 phone calls I have still not received the results of my testing. I called again today and was told the letter was there and in the outgoing mail.There was no hesitation with sending a bill for over $2500.00 to my insurance company.It is appalling that there has been no follow up call or letter to such a sensitive diagnosis. Do I have Lewy body dementia, have my test result changed from the prior year. Who knows, I have checking my mail daily..... does no one care!!!!
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Staff wasn't friendly
Helpful
Tim Eiter – Nov 26, 2024
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I was in with Dr. Thompson for over and hour. She actively listened to my concerns and asked questions related to my visit. She made sure I understood the testing and results. I would recommend her to anyone needing neuropsychological testing.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Alicia – Feb 22, 2024
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Very personable and knowledgeable. She explained everything very well. Loved her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
M. Gleason in Grand Forks, ND – Apr 16, 2016
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About Me

biography

Dr. Susan Thompson, PHD is a clinical neuropsychologist in Grand Forks, ND.
  • Clinical Neuropsychology

Locations

Practice

Laidlaw Psychological Services PLC.3301 30th Ave S Ste 101 Grand Forks, ND 58201
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