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Dr. Thomas Casagrande, OD

Dr. Thomas Casagrande, OD

Optometry

Dr. Thomas Casagrande, OD is an optometrist in Fresno, CA. He is accepting new patients.

4.8 Star Rating
Based on 1256 reviews 4.8 Star Rating (1256 reviews)

Practice

5110 N Blackstone Ave Ste 108 Fresno, CA 93710
(559) 221-8900

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. • See reviews
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Dr. Casagrande's Reviews

Likelihood to recommend Dr. Casagrande

4.8
1256 ratings, 3 with a written review
5 star
89%
89%
4 star
7%
7%
3 star
2%
2%
2 star
1%
1%
1 star
1%
1%

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Long wait, apathetic staff
I have liked Dr. Casagrande and Dr. Belardinelli, and find them friendly and helpful. Colton who does the pre-exam testing is great also, very friendly and patient. However, I waited almost 2 hours to see the doctor, they obviously way overbook. The office staff was apathetic to my concerns (stated calmly and respectfully), responding with blank stares and excuses, no apology or compassion. I will never return to this office no matter how much I like the doctor.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Runofthemil – Jun 22, 2023
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I have always received excellent and caring optometric care from Dr. Casagrande and friendly, professional customer service from his staff. I recently damaged sunglasses I purchased from Dr. Casagrande's office nearly three years ago and they fixed them at no charge the same day.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Valerie in CA – Jul 08, 2018
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Poor, I had called and was assured I could see the doctor at 1:30pm on January 7th for a walk in appointment. I took vacation from my job, called in to double check at about 10:30am that morning and again was told to come in at 1:30. We arrived at 1:15 and were told Dr. had done a lot of appointments that morning and was doing no more. Lack of empathy from the staff, wasted vacation time. I am moving on
What went well
No results
What could be improved
  • Staff wasn't friendly
8 others found this helpful
Helpful
Mike O in Fresno, CA – Jan 08, 2016
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Eye Health Spotlight

About Me

care philosophy

Since I first decided to dedicate my professional life to serve your optical and eye health needs, my goal has been to provide you advanced eye care, using state-of-the-art technology, from your visual exam to the precision making of your glasses...read more

biography

Since I first decided to dedicate my professional life to serve your optical and eye health needs, my goal has been to provide you advanced eye care, using state of the art technology, from your visual exam to the precision making of your glasses...read more

  • Optometry

  • Vision Therapy

  • Cornea & Contact Management

  • Southern California College Of Optometry

    Medical School

  • English

  • Spanish

Focus on Graves' Disease

Locations

Practice

20/20 Optometric Thomas Casagrande Od5110 N Blackstone Ave Ste 108 Fresno, CA 93710
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 6:00pm
    • Tue: 8:00am - 6:00pm
    • Wed: 8:00am - 6:00pm
    • Thu: 8:00am - 6:00pm
    • Fri: 8:00am - 6:00pm
    • Sat: 10:00am - 2:00pm
  • Directions