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Valarie is one of the nicest providers I've had. She is super thorough and makes sure you're good with everything. It is evident how much empathy and compassion she has, which is exactly what I'm looking for as a patient.

What went well

Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

Helpful

Sara – Jul 28, 2020

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I love Valarie she is very personable and makes you feel comfortable.

What went well

Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

Helpful

Jul 16, 2020

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Valerie always takes the time to listen and respond to any concerns

What went well

Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

Helpful

Karen – Jul 15, 2020

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Valerie was great. First time appointment with her. She was very knowledgeable and answered all my questions. Very friendly.

What went well

Listened & answered questions
Explained conditions well
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

Helpful

Dana LaFrance – Jul 02, 2020

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Very friendly and knowledgeable. Made entire appt very smooth and comfortable. Took her time and attention to answer questions and concerns in detail. First visit with her was great and will continue to see her going forward, very pleased!

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

Helpful

Jul 01, 2020

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Valarie made a first time visit with a new provider a very relaxing and stress-free experience. While being very professional, she was also friendly and easy to talk to in all areas. So happy she has become my new healthcare provider!!

What went well

No results

What could be improved

No results

Helpful

Claire Jordan – Jun 16, 2020

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Valarie is amazing, very kind and easy to talk to. I highly recommend her??

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Karen Nedzel – Jun 11, 2020

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Kind/ honest and efficient. Listens well

What went well

No results

What could be improved

No results

Helpful

Jun 03, 2020

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Valarie handled a stressful appointment in an excellent professional manor. I'm an older RN and I've experienced my share of healthcare personnel. She is tops on my list !

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

Helpful

May 29, 2020

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Knowledgeable, friendly, made you feel comfortable and cared for

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

Helpful

May 28, 2020

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She was patient & knowledgeable. Didn’t rush me. Answered all my questions. Very professional & polite.

What went well

No results

What could be improved

No results

Helpful

Mar 02, 2020

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She really took her time with me and valued my concerns

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Jamie – Mar 02, 2020

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Valerie took the time to answer my questions and listen to concerns.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

Helpful

Feb 27, 2020

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Know Before You Go

About Me

care philosophy

Benedict James San Jose Malinao, FNP-C specializes in family medicine at Altru Clinic in Thief River Falls. He specializes in primary care, and manages acute and chronic diseases, hypertension, diabetes mellitus, asthma, skin infections, respiratory...read more