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Vicki Hankins, APRN

Vicki Hankins, APRN

Family Medicine

Vicki Hankins, APRN is a family medicine specialist in Pace, FL. She is affiliated with HCA Florida West Hospital. She is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 53 reviews 4.4 Star Rating (53 reviews)

HCA Florida West Primary Care - Pace

4262 Woodbine Rd Pace, FL 32571
Telehealth available
Patient Favorite Award

Vicki Hankins is a patient favorite Family Medicine Specialist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
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Vicki Hankins' Reviews

Likelihood to recommend Vicki Hankins

4.4
53 ratings, 41 with a written review
5 star
83%
83%
4 star
2%
2%
3 star
0%
0%
2 star
4%
4%
1 star
11%
11%

Your trust is our top concern.

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very caring---4 star
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
john farmer – Nov 10, 2020
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Vicki is very professional and answers all my questions (and my wife's questions). We like her personality and trust her medical treatment. Thanks for keeping me well (at 85, that's very important).
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Paul D. Perritt – Aug 04, 2020
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We love Vicky Hankins. She never makes you feel rushed, always takes her time to talk to you. I also like that you can get same day appointments, makes it much easier for me to see my Provider
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 28, 2020
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Vicki Hankins is the best healthcare provider I have ever had. She always has time to sit and listen to my concerns. Takes the time to explain everything.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 20, 2020
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I greatly appreciate Vicky Hankins thoroughness and attentiveness. She is personable, professional, and knowledgeable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Megan E. – Jul 19, 2020
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The “Best” doctor I’ve had in a very long time. So easy to talk to, great listener. Spends time with you. I feel I’m talking to a friend, neighbor. She remembers things we talk about in the past, offers help for better health. Makes you feel important!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karen Vaughn – Jun 15, 2020
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Vicki Hankins is personable, friendly and forthright-easy to talk to, answers any/all questions you have.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
dori b – May 22, 2020
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Love her!
What went well
No results
What could be improved
No results
Helpful
May 05, 2020
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I love Mrs. Vicki!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 17, 2020
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Ms. Vicki was so nice!! The staff had me in the door and on my way in no time at all. She asked questions about my problem that I had not thought of because I felt so bad. She called my RX in right away!! Thank you!!
What went well
No results
What could be improved
No results
Helpful
Anne – Mar 05, 2020
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I was very pleased with my visit with APRN Vicki Hankin. She is very knowledgeable, kind, thorough and so pleasant! I am so happy to have found her! Our visit was on time, not rushed and Vicki really listened to everything I had to say. She has excellent "bedside" manner & I will recommend her to my family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Crystal Andrews in Pace, FL – Feb 13, 2020
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Vicki Hankins, like the entire staff at the Woodbine location, are the most pleasant group of medical professionals I've ever met. I am so pleased that they are close to my home. I actually look forward to my annual exam with Dr. Hankins. She is so friendly and actually listens to my answers when she asks questions. I hope she continues to practice at Woodbine WFMG.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gary O – Feb 06, 2020
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Very caring! Listens to you and doesn’t rush you. Excellent clinician as a nurse I can say I trust her judgement as a patient I am comfortable with her care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Becki Galloway – Feb 01, 2020
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Vicki is the best. She knows her stuff and makes you feel at ease.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 27, 2020
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The visit was a typical new patient, to establish a new primary care doctor, a light hands on/visual exam, it went ok. I needed refills on all my maintenance medications, so no problem visit. Was informed that I should have a colonoscopy, at which I refused and told that I needed a mammogram at which I was called to be scheduled for, right away. The problem is that the lab (in house) didnt wanna take my blood, before 2 pm and the meds took 5 calls to 5 different people and 4 days to get called in for me. This is ridiculous!
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Jan 23, 2020
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I called for an issue with my arm. I was able to get in to see Vicki and got treated promptly. Vicki is very knowledgeable and always seems to know how to treat my problem
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 15, 2020
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Vicki was very good and listened to my issues .....and when the medication wasn't agreeing with me she took care of the problem right away and changed my antibiotics and I am getting better now. Vicki was awesome.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Linda Webb – Jan 09, 2020
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Kind and compassionate provider. Listens to your health concerns and takes appropriate action when needed. Took as much time that was needed during the appointment. Excellent service!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 06, 2020
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Was referred to the Pace office due to PCP being out of the office. Went due to several reasons which I feel could all have been addressed by staff. One minor issue was addressed while other which were most important to my health were totally ignored. In my opinion it would have taken little effort to call Drs involved with these issues to try & help with what was happening as is we did our own due diligence and called Drs who took care of issues. You go to a Dr for help not to be told that’s not my problem- as I keep reminding myself Medical professionals take an oath “to do no harm”. Yet time& time again I seem to see staff seem to not care how you feel & render proper care. Also the tone of voice & mannerisms are lacking the care & concern you want to hear. Personally I would not recommend this care giver. My biggest fear is if she treats someone who has medical knowledge how does she treat older clients who tend to believe what a Dr says & would never question them.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Dec 27, 2019
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I came in Vicki was ready to go. She was attentive, she followed up on everything we discussed in the visit. She did my script refills promptly and properly. If your looking for a great PCP try her.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Mr. C – Nov 19, 2019
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About Me

biography

Vicki Hankins, MSN, ARNP, holds a Master of Science in Nursing degree and certification as a Family Nurse Practitioner from Ohio University, Athens, Ohio. Board certified as an Advanced Registered Nurse Practitioner, she has experience in family...read more
  • Family Medicine

Patient Favorite Award

Vicki Hankins is a patient favorite Family Medicine Specialist

    Read our methodology

    Locations

    HCA Florida West Primary Care - Pace

    HCA Florida West Primary Care - Pace4262 Woodbine Rd Pace, FL 32571
    1

    Affiliated Hospitals

    • HCA Florida West Hospital

      8383 N Davis Hwy
      Pensacola, FL 32514
      Recipient of 10
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      75%
      Patients said that doctors always listened to them and explained things well

      1% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality