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Virginia Velazquez, NP

Virginia Velazquez, NP

Pain Medicine

Virginia Velazquez, NP is a pain medicine specialist in Rockford, IL. She is accepting new patients and telehealth appointments.

1.5 Star Rating
Based on 8 reviews 1.5 Star Rating (8 reviews)

Mercyhealth Pain Center–Rockton

2400 N Rockton Ave Rockford, IL 61103
Telehealth available

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Virginia Velazquez's Reviews

Likelihood to recommend Virginia Velazquez

1.5
8 ratings, 5 with a written review
5 star
13%
13%
4 star
0%
0%
3 star
0%
0%
2 star
0%
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1 star
88%
88%

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Not good at all
After getting my MRI results back which showed my nerves in my back were being impacted, that’s were the source of my pain was coming from (actual pain) we got into the office and she was rude, she made me feel like an addict even though this was the first time ever in pain management. She told me that my friends and family were going to steal my medication and “she didn’t know who was coming in and out of my house.” When she prescribed me medication she made it overly clear that she was going to do pill counts. Then she prescribed me medication for only one time a day, as if that will help and that I should be taking acetaminophen the rest of the time. I was there because the acetaminophen was no longer effective. Then she put me muscle relaxers, which I have allergic reactions to. I left there having more anxiety and pain. I do not recommend her she’s rude, and doesn’t take people with pain seriously.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Sep 16, 2024
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Negative stars if possible
Absolutely awful. Was trying to transfer back into this facility after a couple of years. My old MD had staff call me and transfer me to this NP because he was 'too busy to see me'. She came in the room with attitude against me that I'm doctor hopping. Won't treat me unless I transfer all my other MD's from local Orthopedic Clinic & local Physical Therapy practice all back to her facility. Didn't read any of the records I had sent to her from them and the previous pain clinic. I was on the defense the entire visit. Insisted I get a MRI with dye which I did UNNECESSARY TEST (had one 2 years ago and have lots of hardware in my back), take urine test (passed with flying colors) see her Orthopedic surgeon (I did, he recommended the surgeon I'm seeing at the local Orthopedc Clinic do the surgery. Even my PCP recommends I stay there. A month later just before our follow up visit she overreached & referred me to her neurologist (to replace my spine surgeon) without my consent. STAY AWAY!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Female pt – Aug 28, 2024
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Horrible
I've had numerous injections in several parts of my back due to a long term disease I've had for 44 years. They never have worked. My old doctor left RMH and I was assigned to her. I was not given an option for another doctor. She immediately wanted me to have more injections. When I refused, she refused to refill my pain meds that I have been on for over 20 years just to be able to get out of bed.. She made it feel like a threat or an 'or else' ultimatum. I had to go to another health system after 15 years at RMH pain center. If I could give zero stars I would.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Apr 25, 2024
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she is absolutely awful. Offer PT for LUPUS!
she is absolutely awful. Offer PT for LUPUS! She made me feel crazy after i had already signed all of the forms for pain meds. She made me cry twice! tried to give her a second chance at the urging of my PCP and the second one was worst than before. If you need pain medicine for a very PAINFUL condition, that is so bad you cant get out of bed most days, seek help elsewhere. She needs to be terminated ASAP for the way she treats her patients.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Mar 09, 2024
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I made an appointment,explained all of my problems(I was in a car accident and have a broken neck, but was seeing her for related pains).With a broken neck, I can't drive so I had my daughter drop me off two hours early. I went with a list of ailments from the accident, which she did not even look at. I left there with come back to see the doctor and tell him all of this.So I wasted my time.I even asked for xrays, but apparently had to wait for dr to order at next visit-in three weeks!
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
unhappy in Rockford, IL – Jan 30, 2016
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About Me

biography

To me, being a nurse practitioner in the pain center is more than just treating a diagnosis or prescribing medications. Instead, it is treating the whole patient and not just their pain. I am obligated to present all available treatment options,...read more
  • Pain Medicine

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Locations

Mercyhealth Pain Center–Rockton

Mercyhealth Pain Center–Rockton2400 N Rockton Ave Rockford, IL 61103
1

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