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Dr. Weiheng Chen, OD

Dr. Weiheng Chen, OD

Optometry

Dr. Weiheng Chen, OD is an optometrist in Auburn, NY. He is accepting new patients.

2.3 Star Rating
Based on 9 reviews 2.3 Star Rating (9 reviews)

Practice

297 Grant Ave # 700 Auburn, NY 13021
(315) 255-3525
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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

2.3
9 ratings, 3 with a written review
5 star
22%
22%
4 star
11%
11%
3 star
0%
0%
2 star
11%
11%
1 star
56%
56%

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Does not deserve even one star
Dr. Cheng was the most unprofessional, arrogant, demeaning person I’ve ever met. He should not be allowed to practice.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Aug 12, 2022
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Disappointed
Dr Chen was my eye doctor. I really liked going to him he answered my questions. My problem is I'm giving him a very low rating because his office and he moved and did not notify any of his patients of doing such a thing so we now have no way to contact him for appointments or anything else. So my review of him putting us through his office as fast as possible without doing anything else other than offering glasses is very poor because he never notified and he was patients that his office was closing and it is currently closed and he has moved. There is no notification of any kind.
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
A patient – Jul 05, 2022
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Great experience very kind and generous
Fast apt. on short notice. Very helpful professional and friendly staff. My insurance had changed and dr. Chen helped by giving me lens for my glasses at 90% off thank you!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dominic – Feb 10, 2022
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Eye Health Spotlight

About Me

biography

Dr. Weiheng Chen, OD is an optometrist in Auburn, NY. He is accepting new patients.

  • Optometry

Focus on Diabetic Macular Edema

Locations

Practice

Office297 Grant Ave # 700 Auburn, NY 13021
1