Dr. Xiao Xiao, OD
Optometry
Dr. Xiao Xiao, OD is an optometrist in Palo Alto, CA.
3 Star Rating
Based on 2 reviews 3 Star Rating (2 reviews)
Practice
2750 Middlefield Rd Palo Alto, CA 94306ADVERTISEMENT
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Dr. Xiao's Reviews
Likelihood to recommend Dr. Xiao
3.0
2 ratings, 2 with a written review
| 5 star | 50% | 50% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 50% | 50% |
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Always a good experience at Uber Eyes with Dr Xiao.
What went well
- Office environment
- Appointment scheduling
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Tasnim – Dec 28, 2020
Post a ResponseAre you Dr. Xiao?
Xiao Xiao is a very bad professional practitioner. She and her staffs tried every effort to hide the cost from you and are very dishonest. She has every excuse to defend her high charge on eye exam. I wouldn't recommend anyone to her place. If wanted to spend $171 out of pocket for regular contact lens eye exam excluding insurance, she is the right place. Her total charge for a regular contact lens eye exam is $422. I'm wondering why my insurance company enroll her in the network.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Uber Eyes Optometry in Palo Alto, CA – Jan 06, 2017
Post a ResponseAre you Dr. Xiao?
Leave a review
How was your experience with Dr. Xiao?Overall Patient Satisfaction
2responses
Likelihood of recommending Dr. Xiao to family and friends is 3 out of 5
About Me
biography
Dr. Xiao Xiao, OD is an optometrist in Palo Alto, CA.Optometry
Focus on Graves' Disease
Locations
Practice
Joanne Hu Od; A Professional Corporation2750 Middlefield Rd Palo Alto, CA 94306
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