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Dr. Pedro Santiago, DMD

Dr. Pedro Santiago, DMD

Orthodontics & Dentofacial Orthopedics
35+ years of experience

Dr. Pedro Santiago, DMD is an orthodontics & dentofacial orthopedics practitioner in Durham, NC and has over 35 years of experience in the medical field. He graduated from University Of Puerto Rico / School Of Dental Medicine in 1989. He is affiliated with Duke University Hospital. He is accepting new patients.

4.6 Star Rating
Based on 101 reviews 4.6 Star Rating (101 reviews)

Practice

3475 Erwin Rd Durham, NC 27705

Make an Appointment

(919) 660-0310

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Santiago's Reviews

Likelihood to recommend Dr. Santiago

4.6
101 ratings, 3 with a written review
5 star
77%
77%
4 star
11%
11%
3 star
5%
5%
2 star
4%
4%
1 star
3%
3%

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Very difficult to get appointments scheduled within treatment plan that Dr. Santiago discussed. Front desk staff courteous, but office scheduler rude and not willing to find time anywhere in schedule for me to be seen within prescribed period. If you can't accommodate your patients, then add more hours or stop taking new patients.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
4 others found this helpful
Helpful
Roxboro, NC – Jan 04, 2017
×Post a ResponseAre you Dr. Santiago?
front desk staff is either rude and/or uninformed. Our daughter goes here for braces. We only saw and spoke to Dr S. once which was well over a year ago. no progress appointments or feedback you get from him. Took my daughter out of school for her appt. And they didn't enter the time correctly; it was not our fault. We rescheduled, and took her out of school again, they didn't cut her wire properly. We have had to wait weeks to get it cut properly due to them closing over holidays for 3rd appt.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Jan 07, 2016
×Post a ResponseAre you Dr. Santiago?
Very knowledgeable and experienced Dr. He Makes you feel welcomed. He educates the importance of why you need braces. Great personality
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sarah in Duraham – Dec 18, 2015
×Post a ResponseAre you Dr. Santiago?

Leave a review

How was your experience with Dr. Santiago?

Know Before You Go

About Me

care philosophy

Drs. Santiago and Gandini take great pride in offering comprehensive orthodontic and periodontal care under one roof and complement each other to encourage overall dental wellness for our patients. Whether you are looking to perfect your...read more

  • Orthodontics & Dentofacial Orthopedics

  • University Of Puerto Rico / School Of Dental Medicine

    Medical School, 1989

Healthgrades Tips for Getting the Best Dental Care

Locations

Practice

Private Diagnostic Clinic PLLC.3475 Erwin Rd Durham, NC 27705
1
Duke Children's Hospital & Health Center2301 Erwin Rd Durham, NC 27705
2
Office2100 Erwin Rd Durham, NC 27705
3

Affiliated Hospitals

  • Duke University Hospital

    2100 Erwin Rd
    Durham, NC 27705
    Recipient of 12
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    85%
    Patients said that doctors always listened to them and explained things well

    9% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality