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Dr. Phillip Wallace, DDS

Dr. Phillip Wallace, DDS

Dentistry

Dr. Phillip Wallace, DDS is a dentistry practitioner in Naperville, IL. He is accepting new patients.

4.9 Star Rating
Based on 72 reviews 4.9 Star Rating (72 reviews)

Practice

1331 W 75th St Ste 402 Naperville, IL 60540

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Dr. Wallace's Reviews

Likelihood to recommend Dr. Wallace

4.9
72 ratings, 70 with a written review
5 star
97%
97%
4 star
1%
1%
3 star
0%
0%
2 star
0%
0%
1 star
1%
1%

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Friendly,caring and professional
Dr. Wallace has always been very helpful to myself and my family. Others I have sent to Dr. Wallace have been very satisfied as well. Thank you for everything Dr. Wallace.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 19, 2024
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Dr. Wallace has been my dentist for a few years now and he is so amazing! I am not the best patient by far but he so understanding of my fears and puts me at ease right away. i highly recommend him . He also has a good sense of humor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Linda Hites – May 05, 2024
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I've been going to Dr. Wallace for 20 years and always trust him to do exquisite work to save my teeth from the ravages of time. He's honest, thorough, and reassuring, with a droll, calm demeanor that leaves me feeling relaxed and confident in his work.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 13, 2021
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The lack of concern for continued care and communication is deafening!!! My approval was issued 3 Feb and they NEVER contacted me one time to move forward with treatment and its 18 May 21 as I write this review. I had to contact them and all I got was the equivalent of "oh my bad, I'm sorry" Then after "I" called "them" back with questions for the Dr, AGAIN, they never replied. Absolutely incredible.
What went well
No results
What could be improved
  • Didn't listen or answer questions
Helpful
Dave D. – May 18, 2021
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top notch
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brian M. – Sep 04, 2020
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Great!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Betsie S. – Aug 20, 2020
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Dr. Wallace has been our dentist for our family of 6 for awhile. never a bad experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Linda G. – Aug 15, 2020
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Great experience and always answers any questions i have
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Halle N. – Aug 08, 2020
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always pleased with the work I have done. Best people that I would let work on my teeth. Thanks
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Theresa W. – Aug 01, 2020
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very good
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anna S. – Jul 11, 2020
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dr. wallace and all staff were welcoming and took time to get everything done properly. thanks!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
L. B. – Jul 09, 2020
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Dr Wallace is a patient caring provider. Listens well, and mekes an otherwise scarey experience bery pleasant. Would recommend him to anyone. Thanks!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa T. – Jun 27, 2020
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ditto
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Art C. – Jun 08, 2020
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Dr. Wallace and staff always make me feel comfortable. My time here was painless and actually enjoyable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brian S. – Jun 01, 2020
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Dr. Wallace is the best dentist. I have had dental issues since I was a child. Going to the dentist gives me great anxiety. Dr. Wallace and the staff are very empathetic.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jennifer E. – Mar 14, 2020
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vrery relax kind and feel comfortable with dr, phil wallaxe
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
David R. – Mar 13, 2020
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always feel confident in care here.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sandy T. – Mar 06, 2020
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best ever. Been coming here for years but wish I found this place much sooner
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Diane B. – Mar 02, 2020
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very gentle, had no pain, staff is always so kind
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Janet T. – Feb 28, 2020
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I am very happy overall with my experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous – Feb 22, 2020
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About Me

care philosophy

I was influenced by my family dentist , who encouraged me to consider dentistry as a career. My personal interest in the sciences further influenced me to become a dentist. I will offer the offer the very best treatment that fits within my patient's...read more

biography

It is very gratifying to help improve a patient's smile or their ability to enjoy eating again. I feel it is my duty to offer the very best treatment available.
  • Dentistry

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Locations

Practice

Office1331 W 75th St Ste 402 Naperville, IL 60540
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