Pacific Psychiatric Intervention & Wellness Centers (Ppiwc)

Recently, my care was abruptly terminated and the justifications were 1) too many 'no-shows', and 2) that the office would soon be moving away from medicine management entirely and towards TMS and Ketamine treatments. After trying several times to reach the office for the past 2 weeks via email and phone in order to get my medical records transferred to a new doctor, I have been consistently ignored. Upon calling from a different phone number, they finally picked up. Overall, it seems like Pacific Psych Centers is more interested in profits from expensive therapies over the wellbeing of long standing patients. I feel discriminated against since these 'no-shows' were a completely unavoidable consequence of my diabetes and a result of insufficient scheduling SW (OnPatient). There was insufficient notice of termination, no continuation of medication, and a lack of communication which made the release of my medical records nearly impossible. This is the definition of patient abandonment.

Pacific Psychiatry provides a warm and welcoming setting for ketamine treatment. The providers and staff have made me feel safe and comfortable. Ketamine has helped me change my relationship to depression and has given me a whole new perspective on healing.