Cleveland Clinic Lou Ruvo Ctr

The front office at Cleveland Clinic did everything in their power to be as uncooperative and unhelpful as they possibly could be, stifling my attempts at a first appointment at every opportunity. I would attribute this in part to their impenetrable referral policy and in part to their very unfriendly staff who are so wrapped up in their bureaucratic red tape that they forget the entire purpose of their office: to help patients and their neurological conditions. Real people with real issues that need medical care, attentiveness and compassion. This office is entirely without any of these qualities, at least at the front office, which is only as far as I could get here. Despite having many doctors in the Vegas location, despite my insurance already covering specialists visits without a referral, they insisted on a referral. Fine, I go see my primary and get the referral. I wait the 10 business days for processing, they don't call back. I call them and they say the referral cites