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Unprofessional and unorganized

Scheduled my wife for the a 30 min block instead of the 2 hour block needed to complete the ultrasound. Then told us the next availability is 6 weeks out.

What went well

No results

What could be improved

Office environment
Difficult to schedule appointment
Staff wasn't friendly
Long wait times

Helpful

Sep 06, 2023

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Dr. Wilson-Panum provides excellent care. I appreciate her professionalism, her medical knowledge and skills, but most of all her empowering me as her patient.

What went well

Office environment
Appointment scheduling
Staff friendliness
Wait times

What could be improved

No results

Helpful

Lianne Thompson – Dec 21, 2021

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If I could give this place zero stars, I would. Truly the worst practice I have ever been seen at, I don't understand how they are still in business. This office does not put the patient first. Dr. Williams is an absolute bulldog and bully, not willing to listen to the patient whatsoever. This office does not do anything that they say they will do, they go behind your back and test for things that you had opted to not want to have tested while pregnant. And just to try and reach someone on the phone it takes over 30 minutes every single time you call. I am so disgusted with the "professionals" here. Please don't waste your time or energy, ESPECIALLY while pregnant. This office caused so much stress, hassle and issues with my pregnancy. Never have I been treated in such an inappropriate and awful way.

What went well

No results

What could be improved

Office environment
Difficult to schedule appointment
Staff wasn't friendly
Long wait times

Helpful

Dec 01, 2021

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