Bon Secours Mary Immaculate Hospital
Bon Secours Mary Immaculate Hospital is a medical facility located in Newport News, VA. This hospital has been recognized for America’s 100 Best Hospitals for Gastrointestinal Care Award™, America’s 50 Best Hospitals for Outpatient Joint Replacement Award™, and more.
Patient Experience Rating
1% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
America’s 50 Best Hospitals for Outpatient Joint Replacement Award™ (2025)
Superior clinical outcomes in outpatient total hip replacement, and outpatient total knee replacement
America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™ (2025, 2024)
Superior clinical outcomes in outpatient back and neck surgery, outpatient rotator cuff surgery, outpatient total hip replacement, and outpatient total knee replacement
Outpatient Joint Replacement Excellence Award™ (2024, 2023)
Superior clinical outcomes in hospital outpatient total knee and total hip replacement
Pulmonary Care Excellence Award™ (2024)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Stroke Care Excellence Award™ (2023)
Superior clinical outcomes in the care and treatment of stroke
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Gastrointestinal Care Award™
2025
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Specialty Excellence Awards
America’s 50 Best Hospitals for Outpatient Joint Replacement Award™
2025
America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™
2025, 2024
Outpatient Joint Replacement Excellence Award™
2024, 2023
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2024
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBon Secours Mary Immaculate Hospital
National Average
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Bon Secours Mary Immaculate Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Kerner
Just moved to the area and needed direction on treatment for compressed disc. Dr Mason walked me through pain management and physical therapy options and explained everything clearly. Feel as though I’m in good hands going forward.
Apr 23 2025
Review for Dr. Mason
Location
Bon Secours Mary Immaculate Hospital
Frequently Asked Questions
Where is Bon Secours Mary Immaculate Hospital located?
Bon Secours Mary Immaculate Hospital is located at 2 Bernardine Dr, Newport News, VA 23602. Find other locations and directions on Healthgrades.
Has Bon Secours Mary Immaculate Hospital won any recent awards from Healthgrades?
Yes, Bon Secours Mary Immaculate Hospital has been awarded with America’s 100 Best Hospitals for Gastrointestinal Care Award™, America’s 50 Best Hospitals for Outpatient Joint Replacement Award™, America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™, and 3 more in the past two years.
Is Bon Secours Mary Immaculate Hospital highly rated with patients?
63% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Bon Secours Mary Immaculate Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Bon Secours Mary Immaculate Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Bon Secours Mary Immaculate Hospital profile..
How does Bon Secours Mary Immaculate Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Kerner failed to advocate for my transfer to a tertiary care facility—a decision that had life-altering consequences. Due to this inaction and lack of appropriate medical judgment, I am now permanently paralyzed from the waist down.This was not a case of a rare or unavoidable complication. It...