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Carson Valley Health

Carson Valley Health is a medical facility located in Gardnerville, NV. This hospital has been recognized for Outstanding Patient Experience Award™.

79%

Patient Experience Rating

6% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2023)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10

1% higher than the national average

79%

Would definitely recommend

6% higher than the national average

Carson Valley Health

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%82%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%54%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%65%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%71%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%88%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%82%

Carson Valley Health

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%77%

Providers

Provider Reviews

I shopped around and Song said he could do what the others could do without going in from the front. He stated he could stop the pain. Surgery one, he used the old holes from a previous surgery and the screws fell out. Surgery 2, he used bigger screws and that caused more pain. Surgery 3 he went in...

Apr 24 2025

Review for Dr. Song

Would like to put out a shoutout to Dr Song. I went to him in 2005 and he fixed me and made be able to walk and move again. We moved to arkansas. 20 years later I traveled 2000 miles to see him again. He did neck surgery on me again November 2024. He has done it again. He is my hero.

Apr 23 2025

Review for Dr. Song

Dr. Dirig was friendly, personable and great demeanor. He explained every possible option and explained his thoughts in simple, easy to understand terms

Apr 22 2025

Review for Dr. Dirig

Dr. Card and his staff are terrific! Explains everything very clearly and very thorough during follow up visits.

Apr 18 2025

Review for Dr. Card

I had a knee replacement February 2025 and had full ROM in less than 2 weeks. Very pleased with my results!

Apr 16 2025

Review for Dr. Shukla

Location

Carson Valley Health

1107 US Highway 395 N, Gardnerville NV 89410

CallDirections

(775) 782-1500

Frequently Asked Questions

Where is Carson Valley Health located?

Carson Valley Health is located at 1107 US Highway 395 N, Gardnerville, NV 89410. Find other locations and directions on Healthgrades.

Has Carson Valley Health won any recent awards from Healthgrades?

Yes, Carson Valley Health has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Carson Valley Health highly rated with patients?

79% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Carson Valley Health score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Carson Valley Health?

Phone number, appointment information, and directions can be found on Healthgrades Carson Valley Health profile..

How does Carson Valley Health rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1107 US Highway 395 N

Gardnerville, NV 89410

Directions

(775) 782-1500