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CHI Health St. Francis

CHI Health St. Francis is a medical facility located in Grand Island, NE. This hospital has been recognized for Outstanding Patient Experience Award™.

67%

Patient Experience Rating

2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Catheter-related bloodstream infections acquired at the hospital

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10

3% higher than the national average

67%

Would definitely recommend

2% higher than the national average

CHI Health St. Francis

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%76%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%58%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%75%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%57%

CHI Health St. Francis

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%69%55%

Providers

Provider Reviews

Posting on behalf of my husband (patient), and myself as a wife :)Dr. Seip has the best bedside manner, we have ever had with a General Surgeon. Very personable, very professional, he explained the procedure to both of us and asked several times, if we had any questions at all. He gave us both...

Shawn Armstrong Mar 25 2025

Review for Dr. Seip

This is the doctor that helped my insurance deny b otox to me, the one treatment that has helped my debilitating migraines that leave me with stroke like symptoms and affect my vision and balance to thr point that it is difficult to walk and drive. This doctor is doing harm by doing nothing to help...

Mar 15 2025

Review for Dr. Krish

If christy had not taken the time to listen to me (I had been brushed off my previous PCP) I may not be here. She immediately got me in to see a neurosurgeon for my concerning symptoms. She kept me up to date on all findings. She continued to follow with my case. She got my referral to ENT where I...

Feb 28 2025

Review for Christina Bowers

Overall really good experience. Christina is very friendly and helpful and I appreciated all her help addressing my concerns.

Feb 24 2025

Review for Christina Bowers

They were all very attentive to my concerns and I felt much better after my visit

Feb 17 2025

Review for Dr. Fruehling

Location

CHI Health St. Francis

2620 W Faidley Ave, Grand Island NE 68803

CallDirections

(402) 835-5577

Frequently Asked Questions

Where is CHI Health St. Francis located?

CHI Health St. Francis is located at 2620 W Faidley Ave, Grand Island, NE 68803. Find other locations and directions on Healthgrades.

Has CHI Health St. Francis won any recent awards from Healthgrades?

Yes, CHI Health St. Francis has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is CHI Health St. Francis highly rated with patients?

67% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does CHI Health St. Francis score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at CHI Health St. Francis?

Phone number, appointment information, and directions can be found on Healthgrades CHI Health St. Francis profile..

How does CHI Health St. Francis rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2620 W Faidley Ave

Grand Island, NE 68803

Directions

(402) 835-5577