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CommonSpirit Holy Cross Hospital-Jordan Valley

CommonSpirit Holy Cross Hospital-Jordan Valley is a medical facility located in West Jordan, UT. This hospital has been recognized for Patient Safety Excellence Award™.

58%

Patient Experience Rating

7% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Worse than Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10

3% lower than the national average

58%

Would definitely recommend

7% lower than the national average

CommonSpirit Holy Cross Hospital-Jordan Valley

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%76%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%57%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%71%75%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%58%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%47%

CommonSpirit Holy Cross Hospital-Jordan Valley

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%67%

Providers

Provider Reviews

Had her in ER in Bishop. Then "doctor" was having to be told by nurses, respiratory therapist what to do rather than being the one in charge

LA Apr 21 2025

Review for Dr. Robinson

Customer derive was fantastic. Everything was explained so I understood whole process and apts were a breeze.

Pam M. Apr 18 2025

Review for Dr. Urban

takes him 3 surgeries to fix, a one surgery problem in my opinion. but he got the job done he kept trying, pain and suffer I did, cost was 3x plus. last time I went in, he added a cost beyond the bill because he read a number on a paper, the cost is more than I get a day, for 3 seconds work for...

Apr 13 2025

Review for Dr. Childs

I was nervous to go in for the procedure but the staff made me feel super comfortable. The doctor is also extremely nice and knowledgeable. Great experience overall.

Alex S. Apr 11 2025

Review for Dr. Urban

Dr. DeMordaunt took his time with me and answered all of my questions. And he was able to help get rid of my pain. So grateful for Dr. D!

Apr 07 2025

Review for Dr. Demordaunt

Location

CommonSpirit Holy Cross Hospital-Jordan Valley

3580 W 9000 S, West Jordan UT 84088

CallDirections

(435) 375-3123

Frequently Asked Questions

Where is CommonSpirit Holy Cross Hospital-Jordan Valley located?

CommonSpirit Holy Cross Hospital-Jordan Valley is located at 3580 W 9000 S, West Jordan, UT 84088. Find other locations and directions on Healthgrades.

Has CommonSpirit Holy Cross Hospital-Jordan Valley won any recent awards from Healthgrades?

Yes, CommonSpirit Holy Cross Hospital-Jordan Valley has been awarded with Patient Safety Excellence Award™ in the past two years.

Is CommonSpirit Holy Cross Hospital-Jordan Valley highly rated with patients?

58% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does CommonSpirit Holy Cross Hospital-Jordan Valley score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at CommonSpirit Holy Cross Hospital-Jordan Valley?

Phone number, appointment information, and directions can be found on Healthgrades CommonSpirit Holy Cross Hospital-Jordan Valley profile..

How does CommonSpirit Holy Cross Hospital-Jordan Valley rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

3580 W 9000 S

West Jordan, UT 84088

Directions

(435) 375-3123