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Crystal Clinic Orthopaedic Center

Crystal Clinic Orthopaedic Center is a medical facility located in Akron, OH. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Joint Replacement Award™, and more.

87%

Patient Experience Rating

14% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025, 2024, 2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™

America’s 100 Best Hospitals for Joint Replacement Award™ (2025, 2024, 2023)

Superior clinical outcomes in knee and hip replacement

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™ (2025)

Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™ (2023)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

Better than Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Better than Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™

2025

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™

2023

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
85%

Patients who gave a rating of 9 or 10

10% higher than the national average

87%

Would definitely recommend

14% higher than the national average

Crystal Clinic Orthopaedic Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%82%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%65%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%64%54%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%88%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%71%71%

Crystal Clinic Orthopaedic Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%77%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%67%67%

Providers

Provider Reviews

When I went to visit her the first time, she was very condescending and rude and was no better. The second time after I went back for my results she said things to me that she had no business saying, and when she was done with the second appointment through my papers at me I don’t know what her...

Apr 25 2025

Review for Dr. Manley

I am one year out from a reverse shoulder replacement, everything has been great. Shoulder is way better than before the surgery

Apr 25 2025

Review for Dr. Noel

Dr. Gradisar answered my questions about my right ankle and knee. Helping me make the decision of how to address the issues I am having. I received an injection which helps with the pain for a few more months until a probable replacement.He has replaced both of my hips and both of my husband’s...

Apr 25 2025

Review for Dr. Gradisar

Injection on left shoulder.

Apr 24 2025

Review for Dr. Noel

Dr Acus has done two of my major knee surgeries. I trust him completely. He has great bedside manners and he takes the time to answer any questions. I that I do not need any orthopedic care in the future but if I do I know I will come to Dr Acus first.

Apr 24 2025

Review for Dr. Acus III

Location

Crystal Clinic Orthopaedic Center

3557 Embassy Pkwy, Akron OH 44333

CallDirections

(330) 670-1005

Frequently Asked Questions

Where is Crystal Clinic Orthopaedic Center located?

Crystal Clinic Orthopaedic Center is located at 3557 Embassy Pkwy, Akron, OH 44333. Find other locations and directions on Healthgrades.

Has Crystal Clinic Orthopaedic Center won any recent awards from Healthgrades?

Yes, Crystal Clinic Orthopaedic Center has been awarded with Patient Safety Excellence Award™, America’s 100 Best Hospitals for Joint Replacement Award™, Outpatient Orthopedic Surgery Excellence Award™, and 1 more in the past two years.

Is Crystal Clinic Orthopaedic Center highly rated with patients?

85% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Crystal Clinic Orthopaedic Center score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Crystal Clinic Orthopaedic Center?

Phone number, appointment information, and directions can be found on Healthgrades Crystal Clinic Orthopaedic Center profile..

How does Crystal Clinic Orthopaedic Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

3557 Embassy Pkwy

Akron, OH 44333

Directions

(330) 670-1005