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HCA Florida Poinciana Hospital

HCA Florida Poinciana Hospital is a medical facility located in Kissimmee, FL. This hospital has been recognized for America’s 100 Best Hospitals for Gastrointestinal Care Award™ and America’s 100 Best Hospitals for Gastrointestinal Surgery Award™.

60%

Patient Experience Rating

5% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2023)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2023)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Catheter-related bloodstream infections acquired at the hospital

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™

2023

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10

2% lower than the national average

60%

Would definitely recommend

5% lower than the national average

HCA Florida Poinciana Hospital

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%71%75%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%53%57%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%41%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%53%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%72%76%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%78%84%

HCA Florida Poinciana Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%67%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%67%

Providers

Provider Reviews

I wish someone had warned me about Dr. Han, which is why I’m leaving this review. I had many negative experiences with both him and his staff over 11 months related to the septoplasty he performed. His front office was rude and dismissive whenever I had simple scheduling, billing, or medical...

Apr 25 2025

Review for Dr. Han

I have been going to Dr Round for 31 years.He is is also great friend and a caring logical doctor I ever had or met.He got a great sense of humor and help relaxed his patient.I can talk to him about anything personal and serious and well trusted by all.His office manager Melissa has been with him...

Apr 24 2025

Review for Dr. Round

My father has Myasthenias Gravis. His treatment was left to PAs whom have zero knowledge. Just one week before going into crisis, the PA told my father he did not think his symptoms were related to his Myasthenias gravis - even though he had the text book symptoms. My father ended up in the hospital...

Apr 24 2025

Review for Dr. Nidadavolu

Dr. C and the NPs are truly caring and attentive, once you are face-to-face or Telehealth for your appointment. But, the process in scheduling that appointment could be a hassle. Plus, their billing process department definitely needs some serious training.

Apr 23 2025

Review for Dr. Concepcion

Today I saw Dr. Riaz regarding my recent medical issues. He clearly answered all my questions as well as explained many of the issues I am experiencing. He was personable, friendly and extremely informative. He made me feel very at ease and gave me all the time I needed. My experience couldn't have...

Apr 23 2025

Review for Dr. Riaz

Location

HCA Florida Poinciana Hospital

325 Cypress Pkwy, Kissimmee FL 34759

CallDirections

(407) 530-2000

Frequently Asked Questions

Where is HCA Florida Poinciana Hospital located?

HCA Florida Poinciana Hospital is located at 325 Cypress Pkwy, Kissimmee, FL 34759. Find other locations and directions on Healthgrades.

Has HCA Florida Poinciana Hospital won any recent awards from Healthgrades?

Yes, HCA Florida Poinciana Hospital has been awarded with America’s 100 Best Hospitals for Gastrointestinal Care Award™ and America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ in the past two years.

Is HCA Florida Poinciana Hospital highly rated with patients?

60% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does HCA Florida Poinciana Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at HCA Florida Poinciana Hospital?

Phone number, appointment information, and directions can be found on Healthgrades HCA Florida Poinciana Hospital profile..

How does HCA Florida Poinciana Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

325 Cypress Pkwy

Kissimmee, FL 34759

Directions

(407) 530-2000