Hilo Medical Center
Hilo Medical Center is a medical facility located in Hilo, HI. This hospital has been recognized for Stroke Care Excellence Award™.
Patient Experience Rating
1% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
Stroke Care Excellence Award™ (2025)
Superior clinical outcomes in the care and treatment of stroke
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceHilo Medical Center
National Average
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Hilo Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 15 2025
Review for Dr. Salcedo
Highly skilled surgeon. She is Very kind, it is clear that she really cares about her patients. She took me seriously when I described the pain I experienced over many years, after many other doctors minimized my experience or shrugged it off. I’m forever thankful to Dr. Doneza.
Apr 12 2025
Review for Dr. Doneza
Truly fantastic experience! Dr. Durkin went above and beyond to care for our injured kid, listening, answering our questions, and spending more of his time than I would have expected to follow up and call us to make sure everything was okay.
D Apr 11 2025
Review for Dr. Durkin
Very quick visit, pleasant maybe but an incredibly high fee for being seen. Was given a once-over and deemed fine, bill was over $1,000
Apr 08 2025
Review for Dr. Silverman
Location
Hilo Medical Center
Frequently Asked Questions
Where is Hilo Medical Center located?
Hilo Medical Center is located at 1190 Waianuenue Ave, Hilo, HI 96720. Find other locations and directions on Healthgrades.
Has Hilo Medical Center won any recent awards from Healthgrades?
Yes, Hilo Medical Center has been awarded with Stroke Care Excellence Award™ in the past two years.
Is Hilo Medical Center highly rated with patients?
64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Hilo Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Hilo Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Hilo Medical Center profile..
How does Hilo Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Salcedo was thorough, complete, personable, and empathetic. I moved from Minnesota and was able to make an appointment and get seen in about 2 weeks. Her staff were resourceful and went out of their way to make sure my questions and concerns were answered. My family will be moving here soon and...