Indiana University Health Ball Memorial Hospital
Indiana University Health Ball Memorial Hospital is a medical facility located in Muncie, IN. This hospital has been recognized for Patient Safety Excellence Award™, Pulmonary Care Excellence Award™, and more.
Patient Experience Rating
11% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2025, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
Pulmonary Care Excellence Award™ (2025, 2024)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Joint Replacement Excellence Award™ (2023)
Superior clinical outcomes in knee and hip replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Hip Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2025, 2024
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceIndiana University Health Ball Memorial Hospital
National Average
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Indiana University Health Ball Memorial Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 25 2025
Review for Dr. Thomas
She is still the best doctor that I have to know about and her family and she knows about my family to and gives me great investments on anything else
Apr 24 2025
Review for Dr. Syme
Very efficient on treatments never had to wait . Staff was excellent and accommodating
Apr 24 2025
Review for Dr. Price
Dr. Gordon is an absolutely wonderful doctor. His bedside manner is impeccable. He shows that he cares and pays attention to you as his patient.
Apr 24 2025
Review for Dr. Gordon
After 2 major spinal surgeries during Thanksgiving week 2024, 2 rehabilitation stays totalling 6-7 weeks, my van sitting all winter at Lutheran Hospital (accumulating approximately $3K of damages from multiple freezes) as I recovered extenuating circumstances piled into my life. As a result I...
Apr 23 2025
Review for Dr. Kara
Location
Indiana University Health Ball Memorial Hospital
Frequently Asked Questions
Where is Indiana University Health Ball Memorial Hospital located?
Indiana University Health Ball Memorial Hospital is located at 2401 W University Ave, Muncie, IN 47303. Find other locations and directions on Healthgrades.
Has Indiana University Health Ball Memorial Hospital won any recent awards from Healthgrades?
Yes, Indiana University Health Ball Memorial Hospital has been awarded with Patient Safety Excellence Award™, Pulmonary Care Excellence Award™, and Joint Replacement Excellence Award™ in the past two years.
Is Indiana University Health Ball Memorial Hospital highly rated with patients?
64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Indiana University Health Ball Memorial Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Indiana University Health Ball Memorial Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Indiana University Health Ball Memorial Hospital profile..
How does Indiana University Health Ball Memorial Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I recently had a cardiology visit with Dr. Thomas, and I couldn’t be more impressed with the level of care I received. He was thorough, attentive, and took the time to explain everything clearly, making sure all my questions were answered. His professionalism and genuine concern for my health made...