Kaiser Permanente Downey Medical Center
Explore care at Kaiser Permanente Downey Medical Center in Downey, CA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
2% higher than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Peripheral Vascular Bypass
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceKaiser Permanente Downey Medical Center
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Kaiser Permanente Downey Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 25 2025
Review for Dr. Lau
Doctor disregarded my concerns completely, and minimized my symptoms, after switching to a different healthcare plan, I’ve discovered I have cysts on my liver and some hernias that were causing pain. She tried to tell me the pain I was experiencing was menstrual cramps. She did not even attempt to...
Apr 22 2025
Review for Dr. Pham
Dr. Metcalf save my son's life. When all the ob-gyn thought everything was doing ok and would push for normal delivery, the moment she clocks in her shift, no hesitation she did emergent C-section on me despite being 9cm dilated, only to find out my son's cord was obstructing his neck which he...
Maebel San Agustin Apr 20 2025
Review for Dr. Metcalf
Wonderful surgeon and very caring person. I feel honored and lucky to have him as my doctor.
Apr 16 2025
Review for Dr. Lee
I am a first time Kaiser patient and had the unfortunately experience to be assigned this Dr. She came across as unsympathetic and dismissive. Refused to give me a Dr note to take to my job for terrible dizziness when waking up and not being able to drive, despite my job being in the medical field...
Apr 15 2025
Review for Dr. Pham
Location
Kaiser Permanente Downey Medical Center
Frequently Asked Questions
Where is Kaiser Permanente Downey Medical Center located?
Kaiser Permanente Downey Medical Center is located at 9333 Imperial Hwy, Downey, CA 90242. Find other locations and directions on Healthgrades.
Has Kaiser Permanente Downey Medical Center won any recent awards from Healthgrades?
No, Kaiser Permanente Downey Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Kaiser Permanente Downey Medical Center highly rated with patients?
68% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Kaiser Permanente Downey Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Kaiser Permanente Downey Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Kaiser Permanente Downey Medical Center profile..
How does Kaiser Permanente Downey Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
The whole process from beginning to end was smooth and professional. Doctor Lau answered all of our questions and took our concerns very seriously. He got the procedure done within two weeks from the consultation we had with him . I’m glad we decided to chose him despite these misleading reviews.