Memorial Hermann Memorial City Medical Center
Memorial Hermann Memorial City Medical Center is a medical facility located in Houston, TX. This hospital has been recognized for Patient Safety Excellence Award™.
Patient Experience Rating
2% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2025)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Complication Based Ratings
Peripheral Vascular Bypass
In Hospital
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMemorial Hermann Memorial City Medical Center
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Memorial Hermann Memorial City Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 25 2025
Review for Dr. McCutcheon
Dr. Coleman has great bedside manner. He answers all our questions without any judgment & seems interested in our child’s wellbeing.
Apr 24 2025
Review for Dr. Coleman Jr
Excellent! Dr Jayanty listened and validated my concerns. He explained to me what is causing my symptoms and outlined how he wanted to proceed. He is thorough and has a great bedside manner. His staff is also excellent and efficient. I could not ask for a better team to handle my GI concerns.
Apr 24 2025
Review for Dr. Jayanty
Dr Bakht is very attentive and really takes the time to get to know you
Apr 24 2025
Review for Dr. Bakht
I called to schedule a referral appointment for my daughter and was met with blatant sarcasm, arrogance, and zero professionalism from a staff member named Sophia. She chewed gum or food while speaking and repeatedly mocked the referral process. After 5 minutes of dismissiveness and patronizing...
Apr 24 2025
Review for Dr. Gonzalez-Fuentes
Location
Memorial Hermann Memorial City Medical Center
Frequently Asked Questions
Where is Memorial Hermann Memorial City Medical Center located?
Memorial Hermann Memorial City Medical Center is located at 921 Gessner Rd, Houston, TX 77024. Find other locations and directions on Healthgrades.
Has Memorial Hermann Memorial City Medical Center won any recent awards from Healthgrades?
Yes, Memorial Hermann Memorial City Medical Center has been awarded with Patient Safety Excellence Award™ in the past two years.
Is Memorial Hermann Memorial City Medical Center highly rated with patients?
68% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Memorial Hermann Memorial City Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Memorial Hermann Memorial City Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Memorial Hermann Memorial City Medical Center profile..
How does Memorial Hermann Memorial City Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Top notch physician. Technically excellent and knowledgeable yet focused on the patient's needs and best interest. Friendly and with friendly attentive and competent staff.