Mercy Medical Center
Mercy Medical Center is a medical facility located in Baltimore, MD. This hospital has been recognized for Outstanding Patient Experience Award™, America’s 50 Best Hospitals for Surgical Excellence Award™, and more.
Patient Experience Rating
4% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
America’s 50 Best Hospitals for Surgical Excellence Award™ (2023)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
Specialty Clinical Quality Awards
Outpatient Prostate Care Excellence Award™ (2025)
Superior clinical outcomes in outpatient benign prostatic hyperplasia treatments
America’s 100 Best Hospitals for Joint Replacement Award™ (2023)
Superior clinical outcomes in knee and hip replacement
Orthopedic Surgery Excellence Award™ (2023)
Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Hip Replacement
In Hospital
Specialty Excellence Awards
Orthopedic Surgery Excellence Award™
2023
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Specialty Excellence Awards
Outpatient Prostate Care Excellence Award™
2025
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Complication Based Ratings
Peripheral Vascular Bypass
In Hospital
Carotid Procedures
In Hospital
Abdominal Aortic Aneurysm Repair
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMercy Medical Center
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Mercy Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 21 2025
Review for Dr. Maloney
Dr. Alexander is personable and great at what he did for me. I love Mercy Orthopaedic Doctors and their expertise. Thank you for taking excellent care of me.
Apr 21 2025
Review for Dr. Alexander
Dr. Abed is an outstanding physician. He truly cares about you as a patient, addresses the pain you’re having and the cause. He thoroughly explains any procedures that are needed and how they will alleviate or get rid of the pain. He has helped me many times with my cervical spine issues. I’ve been...
Apr 21 2025
Review for Dr. Abed
I had seen Dr. McCaley from age 16yo. -21yo . I’ll be 51 Easter 2025. I was talking about how great of a doctor she was to my husband and I said I wish she never moved at the time. And I just looked her up and what did I see. I should’ve been done this. She’s amazing. She was and I know she still...
Number one patient Apr 14 2025
Review for Dr. McCauley
Location
Mercy Medical Center
Frequently Asked Questions
Where is Mercy Medical Center located?
Mercy Medical Center is located at 345 Saint Paul St, Baltimore, MD 21202. Find other locations and directions on Healthgrades.
Has Mercy Medical Center won any recent awards from Healthgrades?
Yes, Mercy Medical Center has been awarded with Outstanding Patient Experience Award™, Outpatient Prostate Care Excellence Award™, America’s 100 Best Hospitals for Joint Replacement Award™, and 2 more in the past two years.
Is Mercy Medical Center highly rated with patients?
68% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Mercy Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Mercy Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Mercy Medical Center profile..
How does Mercy Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
He listens and explains everything