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Mercy Medical Center Mount Shasta

Explore care at Mercy Medical Center Mount Shasta in Mount Shasta, CA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

78%

Patient Experience Rating

5% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10

4% higher than the national average

78%

Would definitely recommend

5% higher than the national average

Mercy Medical Center Mount Shasta

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%82%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%72%65%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%54%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%82%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%73%71%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%88%

Mercy Medical Center Mount Shasta

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%77%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%67%

Providers

Provider Reviews

Dr Denard inspires confidence. I know I'm being cared for by a highly qualified and renowned surgeon. He explains procedures well and has excellent listening and empathy skills. This will be my 2nd shoulder surgery with him.

Apr 24 2025

Review for Dr. Denard

After reviewing ct scans we will meet again after mri to decide which surgery to do. Very through decision making.

Apr 24 2025

Review for Dr. Denard

I really love the way the Dr. listens to me. He is very helpful and does go the distance. Dr. Cabalo is a stand up guy! Very knowledgeable. Very helpful. I am grateful that he was assigned my case.

Apr 24 2025

Review for Dr. Cabalo

I went to him and requested a test for a specific condition. He said that it was not possible for him to request it and I would have to go to the emergency room. He claimed I was cherry picking about my condition and did not know what I was talking about since I am not a doctor. I went to another...

Apr 19 2025

Review for Dr. Staszel

I recommend Dr. Cabalo wholeheartedly. After my visits with Dr. Cabalo I always feel the next step has been presented which leaves me feeling optomistic. He is personable, professional and excellent at explaining his diagnosis and prognosis.

Apr 17 2025

Review for Dr. Cabalo

Location

Mercy Medical Center Mount Shasta

914 Pine St, Mount Shasta CA 96067

CallDirections

(530) 291-5129

Frequently Asked Questions

Where is Mercy Medical Center Mount Shasta located?

Mercy Medical Center Mount Shasta is located at 914 Pine St, Mount Shasta, CA 96067. Find other locations and directions on Healthgrades.

Has Mercy Medical Center Mount Shasta won any recent awards from Healthgrades?

No, Mercy Medical Center Mount Shasta has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Mercy Medical Center Mount Shasta highly rated with patients?

79% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mercy Medical Center Mount Shasta score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Mercy Medical Center Mount Shasta?

Phone number, appointment information, and directions can be found on Healthgrades Mercy Medical Center Mount Shasta profile..

How does Mercy Medical Center Mount Shasta rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

914 Pine St

Mount Shasta, CA 96067

Directions

(530) 291-5129