

MultiCare Capital Medical Center
MultiCare Capital Medical Center is a medical facility located in Olympia, WA. This hospital has been recognized for Patient Safety Excellence Award™.
Patient Experience Rating
1% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards

Patient Safety Excellence Award™ (2025)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMultiCare Capital Medical Center
National Average
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
MultiCare Capital Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 22 2025
Review for Dr. Shin
Very good surgeon and personable physician. However I waited an hour and a half past my scheduled appointment time before being seen. Can’t get that time of my life back so understandably I’m frustrated. If I needed to see an orthopedic specialist again I would go elsewhere; doc is good but not...
Apr 22 2025
Review for Dr. Lamour
Promptness, thorough exam, willingness to answer questions, professional and caring manner. I felt very comfortable and confident during the appt, as well as the diagnosis and treatment plan. He's a keeper, for sure!
Apr 22 2025
Review for Dr. Barronian
Dr. Moore is very experienced and skilled in his trade. He is personable and approachable. A solid patient and provider relationship is formed on the first visit.
Apr 20 2025
Review for Dr. Moore
Very careful and gentle. Friendly even offered to look at myright hip.
Apr 16 2025
Review for Dr. Borders
Location
MultiCare Capital Medical Center
Frequently Asked Questions
Where is MultiCare Capital Medical Center located?
MultiCare Capital Medical Center is located at 3900 Capital Mall Dr SW, Olympia, WA 98502. Find other locations and directions on Healthgrades.
Has MultiCare Capital Medical Center won any recent awards from Healthgrades?
Yes, MultiCare Capital Medical Center has been awarded with Patient Safety Excellence Award™ in the past two years.
Is MultiCare Capital Medical Center highly rated with patients?
65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does MultiCare Capital Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at MultiCare Capital Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades MultiCare Capital Medical Center profile..
How does MultiCare Capital Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Very unprofessional, dishonest & argumentative. She documented in the medical record listening to heart, lungs & abdomen & their supposed sounds, but she did not perform these documented exams. And then billed Medicare. And lied to Medicare she about what she did, & the pt. She tried to contradict...