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North Memorial Health-Maple Grove Hospital

North Memorial Health-Maple Grove Hospital is a medical facility located in Maple Grove, MN. This hospital has been recognized for Outstanding Patient Experience Award™ and Pulmonary Care Excellence Award™.

78%

Patient Experience Rating

9% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2025)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Breakdown of abdominal incision site
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2025

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10

6% higher than the national average

78%

Would definitely recommend

9% higher than the national average

North Memorial Health-Maple Grove Hospital

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%51%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%60%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%64%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%78%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%87%

North Memorial Health-Maple Grove Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%71%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%71%59%

Providers

Provider Reviews

Dr. Mahoney is a caring, dedicated doctor who seeks to give the very best care to her patients.She doesn’t rush a patient, she hears a patient’s concerns and addresses them. I would definitely recommend Dr. Mahoney for Doctor of the year if there was such an award. Dr. Mahoney was my Primary Care...

Sandra Hoffman Bolton Apr 24 2025

Review for Dr. Mahoney

Care for hypertrophic cardiomyopathy and heart failure—the most resourceful, talented and caring physician I’ve experienced.

Kathy Apr 23 2025

Review for Dr. Samara

I can honestly say it was one of the best medical experiences I've ever had. From the moment I walked in, I felt completely at ease. Dr. Sharaf is not only incredibly knowledgeable and professional, but also exceptionally kind and attentive. He took the time to truly listen to my concerns, answer...

Apr 19 2025

Review for Dr. Sharaf

Dr.Sudel was very rude and disrespectful to my sister. He did not want to help. He accused us of trying to score medication and that her panic was due to needing meds. My sister has ulcerative colitis and has been extremely sick due to not being able to get meds and he threatened CPS. The point of...

Apr 16 2025

Review for Dr. Sudel

Great guy! Very personable; explained things well + super helpful!

Apr 16 2025

Review for Dr. Walters

Location

North Memorial Health-Maple Grove Hospital

9875 Hospital Dr, Maple Grove MN 55369

CallDirections

(763) 581-1563

Frequently Asked Questions

Where is North Memorial Health-Maple Grove Hospital located?

North Memorial Health-Maple Grove Hospital is located at 9875 Hospital Dr, Maple Grove, MN 55369. Find other locations and directions on Healthgrades.

Has North Memorial Health-Maple Grove Hospital won any recent awards from Healthgrades?

Yes, North Memorial Health-Maple Grove Hospital has been awarded with Outstanding Patient Experience Award™ and Pulmonary Care Excellence Award™ in the past two years.

Is North Memorial Health-Maple Grove Hospital highly rated with patients?

77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does North Memorial Health-Maple Grove Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at North Memorial Health-Maple Grove Hospital?

Phone number, appointment information, and directions can be found on Healthgrades North Memorial Health-Maple Grove Hospital profile..

How does North Memorial Health-Maple Grove Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

9875 Hospital Dr

Maple Grove, MN 55369

Directions

(763) 581-1563