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Northern Light Inland Hospital

Explore care at Northern Light Inland Hospital in Waterville, ME, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

73%

Patient Experience Rating

Equal to the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • In-Hospital Fall Associated Fracture Rate
  • Breakdown of abdominal incision site

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10

5% lower than the national average

73%

Would definitely recommend

Equal to the national average

Northern Light Inland Hospital

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%82%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%54%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%82%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%88%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%65%

Northern Light Inland Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%77%

Providers

Provider Reviews

This manipulation seems to help my damaged nerves feel better.

Apr 19 2025

Review for Dr. Poulin

My condition was and remains complex and unusual. Dr. T clearly explained his proposed treatment plan and then tried a number of infusions for 90 days each. Finally, the 4th 'biologic' dramatically reduced my pain while increasing my mobility. Due in part to massive Agent Orange exposure there is no...

Apr 08 2025

Review for Dr. Talmadge

I would give negative stars if I could...does not like to listen to patients. My experiences are so bad that I started having anxiety attacks days before my appointments. Started out fine, but once she became comfortable with me she began berating me, belittling me and treating me like I was...

Ms. P Apr 07 2025

Review for Dr. Chestnut

She USED To be a good provider when she first joined the practice a few years ago. She WAS attentive and genuinely tried to find solutions. But that zeal for providing good patient care is now gone. I asked if a specific test would be appropriate and she agreed. But she couldn’t find the procedure...

XS Apr 07 2025

Review for Dr. Jayasundara

I presented as a difficult case for bilateral total knee replacements. Dr. Rogers, whilst soft spoken, thoroughly explained procedure and any difficulties I may have based on my weight, and loss of ability to walk for two years prior. I went into the surgery so thoroughly informed that there was...

Lorraine Ru Apr 04 2025

Review for Dr. Rodger

Location

Northern Light Inland Hospital

200 Kennedy Memorial Dr, Waterville ME 04901

CallDirections

(207) 861-3000

Frequently Asked Questions

Where is Northern Light Inland Hospital located?

Northern Light Inland Hospital is located at 200 Kennedy Memorial Dr, Waterville, ME 04901. Find other locations and directions on Healthgrades.

Has Northern Light Inland Hospital won any recent awards from Healthgrades?

No, Northern Light Inland Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Northern Light Inland Hospital highly rated with patients?

70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Northern Light Inland Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Northern Light Inland Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Northern Light Inland Hospital profile..

How does Northern Light Inland Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

200 Kennedy Memorial Dr

Waterville, ME 04901

Directions

(207) 861-3000