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Northwest Medical Center-Springdale

Northwest Medical Center-Springdale is a medical facility located in Springdale, AR. This hospital has been recognized for America’s 50 Best Hospitals for Outpatient Prostate Care Award™.

67%

Patient Experience Rating

2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Outpatient Prostate Care Award™

America’s 50 Best Hospitals for Outpatient Prostate Care Award™ (2025)

Superior clinical outcomes in benign prostatic hyperplasia treatment

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Outpatient Prostate Care Award™

America’s 50 Best Hospitals for Outpatient Prostate Care Award™

2025

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10

2% higher than the national average

67%

Would definitely recommend

2% higher than the national average

Northwest Medical Center-Springdale

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%76%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%75%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%57%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%58%

Northwest Medical Center-Springdale

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%67%

Providers

Provider Reviews

He is great at his job. He will let you know what needs to be done to fix the problem and the best way you can get there.

Apr 24 2025

Review for Dr. Hanby

Very precise with answers to my questions and process of my recovery

Apr 23 2025

Review for Dr. Hanby

Well taken care of.

Apr 23 2025

Review for Dr. Henley

Communicated well with me

Apr 23 2025

Review for Dr. Johnson

He took the time to listen to me and did not make me feel my concerns were trivial. He is straight forward and does not try to dazzle with a lot of medical terminology to describe the problem or the solution. I highly recommend him for podiatry second opinions!

Apr 19 2025

Review for Dr. Pleimann

Location

Northwest Medical Center-Springdale

609 W Maple Ave, Springdale AR 72764

CallDirections

(479) 751-5711

Frequently Asked Questions

Where is Northwest Medical Center-Springdale located?

Northwest Medical Center-Springdale is located at 609 W Maple Ave, Springdale, AR 72764. Find other locations and directions on Healthgrades.

Has Northwest Medical Center-Springdale won any recent awards from Healthgrades?

Yes, Northwest Medical Center-Springdale has been awarded with America’s 50 Best Hospitals for Outpatient Prostate Care Award™ in the past two years.

Is Northwest Medical Center-Springdale highly rated with patients?

67% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Northwest Medical Center-Springdale score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Northwest Medical Center-Springdale?

Phone number, appointment information, and directions can be found on Healthgrades Northwest Medical Center-Springdale profile..

How does Northwest Medical Center-Springdale rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

609 W Maple Ave

Springdale, AR 72764

Directions

(479) 751-5711