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Novant Health Medical Park Hospital

Novant Health Medical Park Hospital is a medical facility located in Winston Salem, NC. This hospital has been recognized for Patient Safety Excellence Award™ and Outstanding Patient Experience Award™.

89%

Patient Experience Rating

16% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025, 2024, 2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Prostate Removal Surgery

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
92%

Patients who gave a rating of 9 or 10

17% higher than the national average

89%

Would definitely recommend

16% higher than the national average

Novant Health Medical Park Hospital

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%69%54%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%84%71%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%90%82%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%88%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%88%82%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%73%65%

Novant Health Medical Park Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%84%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%77%

Providers

Provider Reviews

An amazing doctor! Caring and understanding. Explained every step of the procedure I had done. Can’t say enough wonderful things about him and his staff. Blessed to have him as my doctor.

Joyce Newell-Rector Apr 11 2025

Review for Dr. Noureddine

Dr. Satterfield performed rotator cuff surgery on me…a very large tear. He saw me through the pain and long-term therapy of my problem. He is a wonderful physician. Very knowledgeable and very kind. I recommend Dr. Satterfield without hesitation.

Apr 10 2025

Review for Dr. Satterfield

Did not explain treatment plan or give options when asked to. Used personal info to attempt to guilt trip me into excessive treatment. During a different appt she started ripping me shirt off of me and did not ask nor allow me to myself when I was in severe pain from a large tumor growing outside my...

April Harger Apr 05 2025

Review for Dr. Hopkins

She listens, she HEARS, is very knowledgeable and quick to start me on my path to healthy living! Love her!

CC Apr 02 2025

Review for Susan Hensley Hannah

I am an elderly lady and have had multiple doctor visits. Naturally I was apprehensive about seeing another doctor. But, I had fallen and broken my wrist so it wasn’t optional. When I arrived the staff was very friendly. When Dr. Bell came into my exam room he immediately put me at ease. He...

Rhonda Mar 30 2025

Review for Dr. Bell

Location

Novant Health Medical Park Hospital

1950 S Hawthorne Rd, Winston Salem NC 27103

CallDirections

(336) 718-0785

Frequently Asked Questions

Where is Novant Health Medical Park Hospital located?

Novant Health Medical Park Hospital is located at 1950 S Hawthorne Rd, Winston Salem, NC 27103. Find other locations and directions on Healthgrades.

Has Novant Health Medical Park Hospital won any recent awards from Healthgrades?

Yes, Novant Health Medical Park Hospital has been awarded with Patient Safety Excellence Award™ and Outstanding Patient Experience Award™ in the past two years.

Is Novant Health Medical Park Hospital highly rated with patients?

92% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Novant Health Medical Park Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Novant Health Medical Park Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Novant Health Medical Park Hospital profile..

How does Novant Health Medical Park Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1950 S Hawthorne Rd

Winston Salem, NC 27103

Directions

(336) 718-0785