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Ochsner Medical Center-Kenner

Ochsner Medical Center-Kenner is a medical facility located in Kenner, LA. This hospital has been recognized for Patient Safety Excellence Award™.

61%

Patient Experience Rating

4% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Bloodstream infection following surgery

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10

Equal to the national average

61%

Would definitely recommend

4% lower than the national average

Ochsner Medical Center-Kenner

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%57%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%76%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%47%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%75%

Ochsner Medical Center-Kenner

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%61%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%55%

Providers

Provider Reviews

The shoulder replacement I had was done five months ago, and it was the second shoulder. The first was so successful that when it came time to do the other one, there was no question. I really like that he keeps in communication with the PT people and coordinates my care in that way.

Apr 22 2025

Review for Dr. Choate

This doctor roadblocked the progression of my care with her inability to see past her own biases and facile conclusions. She refused to allow me further testing, costing me years in getting relief and regaining better health. As stated, she gets woefully stuck on half-baked conclusions that are...

Apr 17 2025

Review for Dr. Wiseman

She is a very caring and intelligent person. She is wonderful.

Apr 12 2025

Review for Dr. Morse

Dr. Todd is very thorough and is a good listener. Great caregiver!

Apr 08 2025

Review for Dr. Todd

That Dr. Paris explained everything he was going to do. What each test is for and how long each test will take.

Apr 05 2025

Review for Dr. Paris

Location

Ochsner Medical Center-Kenner

180 W Esplanade Ave, Kenner LA 70065

CallDirections

(504) 468-8600

Frequently Asked Questions

Where is Ochsner Medical Center-Kenner located?

Ochsner Medical Center-Kenner is located at 180 W Esplanade Ave, Kenner, LA 70065. Find other locations and directions on Healthgrades.

Has Ochsner Medical Center-Kenner won any recent awards from Healthgrades?

Yes, Ochsner Medical Center-Kenner has been awarded with Patient Safety Excellence Award™ in the past two years.

Is Ochsner Medical Center-Kenner highly rated with patients?

66% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Ochsner Medical Center-Kenner score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Ochsner Medical Center-Kenner?

Phone number, appointment information, and directions can be found on Healthgrades Ochsner Medical Center-Kenner profile..

How does Ochsner Medical Center-Kenner rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

180 W Esplanade Ave

Kenner, LA 70065

Directions

(504) 468-8600