

Peterson Regional Medical Center
Peterson Regional Medical Center is a medical facility located in Kerrville, TX. This hospital has been recognized for Outstanding Patient Experience Award™.
Patient Experience Rating
11% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards

Outstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePeterson Regional Medical Center
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Peterson Regional Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 24 2025
Review for Dr. Daley
Dr. Ramirez was a good doctor but his office staff that I spoke to was confrontational and argumentative. I was told that it was my fault that my surgery wasn't scheduled because I did not call their office and tell them that my testing was finished. She all but called me a liar stating that she...
Apr 23 2025
Review for Dr. Ramirez
Dr. Feinstein has been my doctor for 20 years! He's super intelligent and can quickly answer my questions. But if he doesn't know he'll tell me that and that he'll look it up! This is so important to me! Dr. Feinstein is so important to me that I changed insurance to one that his office takes! I...
Apr 22 2025
Review for Dr. Feinstein
Dr. Ghidoni was caring, Compassionate and definitely took the time to make me feel comfortable about the procedure. My anxiety level went from sky high to one where I felt extremely comfortable. He took time to explain all about the procedure without being in a hurry. I commend him and his staff...
Apr 18 2025
Review for Dr. Ghidoni
Location
Peterson Regional Medical Center
Frequently Asked Questions
Where is Peterson Regional Medical Center located?
Peterson Regional Medical Center is located at 551 Hill Country Dr, Kerrville, TX 78028. Find other locations and directions on Healthgrades.
Has Peterson Regional Medical Center won any recent awards from Healthgrades?
Yes, Peterson Regional Medical Center has been awarded with Outstanding Patient Experience Award™ in the past two years.
Is Peterson Regional Medical Center highly rated with patients?
76% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Peterson Regional Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Peterson Regional Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Peterson Regional Medical Center profile..
How does Peterson Regional Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Daley has been great. She is quick to respond to our call and very caring.