River Hospital
Explore care at River Hospital in Alexandria Bay, NY, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
7% higher than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Data SourcePatient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceRiver Hospital
National Average
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
River Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 20 2025
Review for Dr. Thompson
The office staff are courteous, polite, and efficient in greeting and caring for their patients. I have known Dr. Lars Thompson for twenty plus years. During the years that I have known him, he has been very professional, competent, knowledgeable and caring. He has been very effective in treating my...
Apr 18 2025
Review for Dr. Thompson
Went for my annual exam , she is not my regular Dr. . My Dr is booked for mths . Had a lot of questions she said she would address after and never did . I left there so upset . She was rough and I never felt so degraded . I am appalled at her lack of caring and compassion .
Apr 14 2025
Review for Dr. Bastien
Very up front about what kind of surgery he and his team were going to perform to make me all better very caring and paitient him and his team did a wonderful job i can for the first time in 6 months say that I am pain free I would highly recommend Dr Baird and his team if you unfortunately need...
Apr 12 2025
Review for Dr. Baird
Dr. Greenky has always been very helpful.Excellent explanation of conditions and treatments. He is very compassionate and kind. He did 2 knee replacements for me. Results are still perfect 5 years later.
Janet Paventy Apr 06 2025
Review for Dr. Greenky
Location
River Hospital
Frequently Asked Questions
Where is River Hospital located?
River Hospital is located at 4 Fuller St, Alexandria Bay, NY 13607. Find other locations and directions on Healthgrades.
Has River Hospital won any recent awards from Healthgrades?
No, River Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is River Hospital highly rated with patients?
84% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does River Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 4 hospital services. View more details here.
How do I get in at River Hospital?
Phone number, appointment information, and directions can be found on Healthgrades River Hospital profile..
How does River Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Thompson has my complete trust in his capabilities. He listens carefully to his patients concerns and explains all aspects of their condition. We are very lucky to have him in our area.