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Twin County Regional Hospital

Twin County Regional Hospital is a medical facility located in Galax, VA. This hospital has been recognized for Patient Safety Excellence Award™ and Outpatient Prostate Care Excellence Award™.

50%

Patient Experience Rating

15% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Outpatient Prostate Care Excellence Award™

Outpatient Prostate Care Excellence Award™ (2025)

Superior clinical outcomes in outpatient benign prostatic hyperplasia treatments

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Better than Expected

C-Section Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Prostate Care Excellence Award™

Outpatient Prostate Care Excellence Award™

2025

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
58%

Patients who gave a rating of 9 or 10

8% lower than the national average

50%

Would definitely recommend

15% lower than the national average

Twin County Regional Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%72%76%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%57%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%58%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%42%47%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%75%

Twin County Regional Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%55%

Providers

Provider Reviews

When she came in the room she helped us understand the test that she would doing and went over all medication and what some of the side effects could cause me and my mother really liked here as my doctor

Apr 20 2025

Review for Dr. Sheela

When I started seeing Dr Mulinda for my thyroid, he said we would treat, not just to get my numbers in the right range, but to relieve my symptoms. He has since done a 180 on that.My most recent visit showed that my TSH was outside of normal range and I've been experiencing bad symptoms. I had to...

Apr 17 2025

Review for Dr. Mulinda

My family saw him when he was at Crystal Run Healthcare. He was and has been the best Dr we’ve ever had. You were never a number with him. He always took his time with you and always figured out what was in your best interest. When he moved it was a sad day for us. Best wishes for you Dr. M and your...

Apr 15 2025

Review for Dr. Menezes Jr

For over a year, Dr Sheela has guided me through my breast cancer journey not only with chemo and targeted therapy, but with emotional support. She listens and addresses my needs and concerns always. At diagnosis, my husband and I prayed for a care team that would be knowledgeable and caring. Our...

Carol S Apr 05 2025

Review for Dr. Sheela

Dr Hawley was very thorough in his examination. I suspected I might have neuropathy in my legs and feet and his diagnosis confirmed it. He asked many questions and listened when I was talking. He has a nice demeanor. It was a good visit for me.

Roger Criner Mar 29 2025

Review for Dr. Hawley

Location

Twin County Regional Hospital

200 Hospital Dr, Galax VA 24333

CallDirections

(276) 236-8181

Frequently Asked Questions

Where is Twin County Regional Hospital located?

Twin County Regional Hospital is located at 200 Hospital Dr, Galax, VA 24333. Find other locations and directions on Healthgrades.

Has Twin County Regional Hospital won any recent awards from Healthgrades?

Yes, Twin County Regional Hospital has been awarded with Patient Safety Excellence Award™ and Outpatient Prostate Care Excellence Award™ in the past two years.

Is Twin County Regional Hospital highly rated with patients?

58% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Twin County Regional Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Twin County Regional Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Twin County Regional Hospital profile..

How does Twin County Regional Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

200 Hospital Dr

Galax, VA 24333

Directions

(276) 236-8181