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West Boca Medical Center

West Boca Medical Center is a medical facility located in Boca Raton, FL. This hospital has been recognized for Gastrointestinal Care Excellence Award™ and Gastrointestinal Surgery Excellence Award™.

44%

Patient Experience Rating

21% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2025, 2023)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™ (2025)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Deep blood clots in the lungs or legs following surgery

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2025, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

As Expected

Gynecologic Procedures

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Better than Expected

C-Section Delivery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
45%

Patients who gave a rating of 9 or 10

21% lower than the national average

44%

Would definitely recommend

21% lower than the national average

West Boca Medical Center

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%48%57%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%38%58%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%62%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%36%47%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%75%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%66%76%

West Boca Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%48%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%42%55%

Providers

Provider Reviews

Everyone in this office, starting with the receptionist is so nice, kind, and patient. Dr. Nueman is amazing. She is so thorough and when you leave there, you know that she answered all of your questions.

Apr 25 2025

Review for Dr. Neuman

Mother was supposed to have an appt. gets there on time but had to go to ladies room came back appt canceled .. Dr and office is supposedly expert ,best in Fl who understands challenges with patients who have dementia but they make it very difficult for patients and family! Dr doesnt have any...

Apr 24 2025

Review for Dr. Boltz

Dr. Zaher is excellent primary. Proactive, modern, innovative and allows me to take control over my own health. He's not over the top. He just tells me to walk and since I do I've lost weight and my blood pressure is down. He never judges and I feel totally in good hands.Omar

Apr 24 2025

Review for Dr. Zaher

Doctor Torres is very kind and professional plus very good attitude with the patients…. The staff is not going the same way … they need to be more careful with the people and respect their time.

Apr 24 2025

Review for Dr. Torre

I was able to see Dr. Gelb along with getting my X-ray and plans for my injury in my visit today.

Apr 23 2025

Review for Dr. Gelb

Location

West Boca Medical Center

21644 State Road 7, Boca Raton FL 33428

CallDirections

(561) 488-8000

Frequently Asked Questions

Where is West Boca Medical Center located?

West Boca Medical Center is located at 21644 State Road 7, Boca Raton, FL 33428. Find other locations and directions on Healthgrades.

Has West Boca Medical Center won any recent awards from Healthgrades?

Yes, West Boca Medical Center has been awarded with Gastrointestinal Care Excellence Award™ and Gastrointestinal Surgery Excellence Award™ in the past two years.

Is West Boca Medical Center highly rated with patients?

44% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does West Boca Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 8 hospital services. View more details here.

How do I get in at West Boca Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades West Boca Medical Center profile..

How does West Boca Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

21644 State Road 7

Boca Raton, FL 33428

Directions

(561) 488-8000