Dr. Bill Jou, MD

Endocrinology, Diabetes & Metabolism*MaleAge 56

Endocrinology, Diabetes & Metabolism*

Dr. Bill Jou, MD is a diabetes & metabolism endocrinologist in Temecula, CA and has over 25 years of experience in the medical field. Dr. Jou has extensive experience in Thyroid Disorders, Osteoporosis & Screening, and Diabetes & Glucose Monitoring. He graduated from Wayne State University School of Medicine in 1995. He is affiliated with medical facilities such as Riverside Community Hospital and Saint George Regional Hospital. He is accepting telehealth appointments.

Dr. Bill Jou, MD

Florida Medical Clinic-Endocrinology

31515 Rancho Pueblo Rd Ste 205 Temecula, CA 92592
Telehealth availableTelehealth services available
Telehealth availableTelehealth services available

Hospital Highlight

Dr. Jou is affiliated with Saint George Regional Hospital St George, a highly rated hospital.

At a Glance

  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America’s 100 Best Hospitals for Critical Care Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Jou's Reviews

Likelihood to recommend Dr. Jou

3.5
34 ratings, 11 with a written review
5 star
56%
56%
4 star
6%
6%
3 star
3%
3%
2 star
6%
6%
1 star
29%
29%

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Serious communication problem
I can't give an evaluation on Dr Jou himself because I have never seen him. I was referred to him by my primary care physician, but I have only been seen by one of the office staff, an NP. She seems personally quite competent. However, the office has a serious communication problem. I have difficulty reaching them because they rarely answer their phone. Their answering service instructs the caller to press one of several numbers on the keypad, but pressing ANY of these numbers evokes the reply 'You have selected an invalid option.' They also make no provision for contacting them via email or text. What must I do - send a letter? Also their web site is badly out of date.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Long wait times
1 other person found this helpful
Helpful
Jerry L. Floyd, Ph.D. – Jul 31, 2024
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Office staff is the worst!
Dr. Jou is a wonderful physician but his office staff is awful. Absolutely no follow up on their part. Extremely frustrating and I would not recommend them to anyone.
What went well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
4 others found this helpful
Helpful
Feb 10, 2022
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Recommend Dr. Jou
I have been a patient of Dr. Jou's for about 3 years. He has been the best in monitoring my situation. I highly recommend Dr. Jou.
What went well
  • Listened & answered questions
What could be improved
No results
1 other person found this helpful
Helpful
Feb 04, 2022
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Dr. Jou has been treating my hyperthyroidism for five years. Both Dr Jou and his staff are helpful and caring. We have had phone visits during this pandemic.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Oct 26, 2020
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considerate, listens, helps patient to understand, always ready to help
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Sheila – Aug 28, 2019
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Dr Jou and his associate Trent Davis were always attentive and caring in regards to my treatment. His staff was also very concientious and polite. Moved to MA. to care for ailing relative otherwise I would still have stayed as his patient. Bob McDonald 5+stars.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bob McDonald in Whitinsville, MI – Jan 03, 2019
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Great experience. Dr was very kind and wanted to help with all my questions and concerns. Thank you for putting in the effort to help. Was not rushed in and out like most other endo Dr's.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Terri Ittes in Lake Elsinore, CA – Jul 16, 2018
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dr. staff calls me with lab results as soon as dr. jou reviews them
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
keith harrell in sun city – Dec 28, 2017
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Great doctor! Was able to diagnose a very rare autoimmune condition I developed and saved my life. Very well spoken, explains everything to you. Very thorough
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Kylek9671 in Perris, CA – Dec 02, 2016
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New patient with urgency put off for 2 months for 1st visit! Medical issues could be seriously affected by this delay.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
3 others found this helpful
Helpful
temecula, CA – Aug 28, 2016
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Dr. Jou is very nice and spends adequate time answering his patient's questions.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
5 others found this helpful
Helpful
Eric L. in Wildomar, CA – May 04, 2016
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About Me

biography

Dr. Bill Jou, MD is a diabetes & metabolism endocrinologist in Temecula, CA and has over 25 years of experience in the medical field. Dr. Jou has extensive experience in Thyroid Disorders, Osteoporosis & Screening, and Diabetes & Glucose Monitoring....read more
  • Endocrinology, Diabetes & Metabolism

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Scripps Clin

    Fellowship Hospital
  • Huntington Hospital

    Residency Hospital, 1998
  • Huntington Hospital

    Internship Hospital, 1996
  • Wayne State University School Of Medicine

    Medical School, 1995
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Florida Medical Clinic-Endocrinology

Bill L Jou MD31515 Rancho Pueblo Rd Ste 205 Temecula, CA 92592
1

Affiliated Hospitals

  • Saint George Regional Hospital

    1380 E Medical Center Dr
    St George, UT 84790
    Recipient of 19
    hospital awards

    Surgical Care Excellence Award™ (2025)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    82%
    Patients would recommend the hospital to friends and family

    17% higher than the national average

    View all patient feedback
  • UCHealth Memorial Hospital Central

    1400 E Boulder St
    Colorado Springs, CO 80909

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
  • Marian Regional Medical Center

    1400 E Church St
    Santa Maria, CA 93454
    Recipient of 4
    hospital awards

    America's 250 Best Hospitals Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    Critical Care Excellence Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality