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Dr. Billie Jean Crigger, DO

Dr. Billie Jean Crigger, DO

Ear, Nose, and Throat*
15+ years of experience

Dr. Billie Jean Crigger, DO is a head & neck surgery otolaryngologist in Beckley, WV and has over 15 years of experience in the medical field. She graduated from West Virginia School of Osteopathic Medicine in 2007. She is affiliated with medical facilities such as Beckley ARH Hospital and Deaconess Hospital. She is accepting new patients.

5 Star Rating
Based on 25 reviews 5 Star Rating (25 reviews)

Practice

240 George St Beckley, WV 25801

Dr. Crigger is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Crigger specializes in the area of Facial Plastic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Crigger's Reviews

Likelihood to recommend Dr. Crigger

5.0
25 ratings, 24 with a written review
5 star
100%
100%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
0%
0%

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Outstanding, amazing Physician
Dr. Crigger was truly concerned for my well being. She decided on IV medication instead of surgery which was the better outcome. She also ordered tests and performed scopes making sure my airway was not blocked or harmed. Explained in details what the issue was and provided pictures of the infected area. If all doctors could be as kind, compassionate and caring as Dr. Crigger!! I was definitely in the right place at the right time for treatment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Robert Wyant – May 30, 2024
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Billie Jean Crigger is the best ENT I have been to she takes her time and tells you exactly what is wrong with you and treats you in a professional manner and also finds what is wrong with you I've been to multiple ENT and I will not go anywhere else but her
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Steve Bailey – Jun 17, 2023
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Great Experience
I have had this sinus problems for almost 2 years. I had seen two other ENT's with no results. I came to see Dr. Cregger and she was the first one to give me hope for my condition. She explained to me exactly what was going on and the best way to approach my condition. I am very pleased with her and I would recommend anyone who has had "no luck" with other ENT'S to give her a chance.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 28, 2023
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Amazing doctor
The way she cared about me and what I was going through
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 17, 2023
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Dr. Crigger is concerned about her patients. She takes time to go over all the details of the patient’s medical problems and what she plans to do to help them. She doesn’t rush you and she listens to you. She wants to help you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
May 11, 2023
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Excellent Doctor
Dr. Cricket got me in quickly to address my issue. She explained in plain terms and ensured I understood the issue and how it would be resolved. I appreciate all of her help!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 09, 2023
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Only thing I can say is awesome
Took my husband to see her and she did one of the most detailed exams he has ever had. Extremely impressed by her bedside manner and she took care of all of our concerns . Would highly recommend her and all of her staff.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
The Vances – Oct 24, 2022
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Best doctor ever very friendly very nice explains everything to where everyone can understand never been to a doctor as good as her in my life really shows concerned for your problems other doctors just kind of blow you off don't want to listen to what bothers you she really Checks In and finds out what's wrong
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lanny B Cline – Oct 03, 2022
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Dr Billie Jean Crigger is the best
Dr Billie Jean Crigger treated me for sinus problems and at that time my mother had just passed away and Dr Billie Jean Crigger prayed and comforted me..
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Edward D Knappen – Aug 28, 2022
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CRIGGER ENT
I have been having repeated ear infections. after rounds of oral antibiotics perscribed from the family physician I decided to look into a ENT. I chose a special lady doctor to help me with this problem. we first started a regiment of vitiamins and sprays for allergies. After a few months of trying to get a chunk of stuff off of my ear drum we had to go to surgery. it has been removed and i am improving. i would recommend Dr Billie Crigger to others. She is a doctor that takes time and thoroughly investigates the problem and fixes them.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
M D GAINES – Aug 12, 2022
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Very caring, and pleasant to deal with.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rick greer – Aug 10, 2022
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WONDERFUL DOCTOR!!
Dr. Crigger is so knowledgeable and caring. Not only is she diligent about finding a solution for your issues, but she tries to find a solution that does not make you feel like you have brain fog or your body feel drugged. She has been so helpful with my allergies, my sinuses and my thyroid. Living in a small town, I am so grateful she has been here for me!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Judy K. – Jul 15, 2022
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Best Doctor ever!
Definitely would highly recommend her. Most down to earth doctor/patient experience I've ever had. She makes you feel so comfortable and spends the time no matter what to explain things in way you can get it before you leave. I'm really sad she is leaving my area, but so glad for time was with her. Wish they gave more stars because she deserves them.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
MaddHatter73 – Jul 14, 2022
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Best doc around!
Dr. Crigger has an outstanding way of connecting with the patient & explaining what needs to be done. She is down to earth & is just fantastic. I would give her twenty star rating if I could
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary Brady – Jul 09, 2022
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Dr. Billie Jean Crigger, DO
Dr. Crigger has an amazing connection with her patients. She actually listens and answers questions. She is the first ear, nose and throat Dr. in 30 years who did not turn me away and tell me she couldn't help me. She spent nearly an hour with me and told me she would do whatever she could for me. I was shot in the face and the bullet caught me by the tip of my nose and took out my palate, bone, teeth and gums and major damages to my sinuses. I have a prosthodontic for teeth on top. Every other doctor has said they could not help me. I am very happy to have her as my doctor and would highly recommend her. I made my husband an appointment with her also. She is very kind and caring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kimberly Crist – Mar 23, 2022
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Everything about my visit was great. I got in quickly, she addressed my problem, and gave me relief for now. She answered all my questions and has given me hope for the future. I didn’t feel rushed, and she was very compassionate and made me feel so comfortable. I’m looking forward to seeing her again in 2 weeks.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Angie Ginter – Nov 19, 2021
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She is a wonderful doctor. When our son was sick she called to check on him three times a day. She treated him for having Covid 19. One of the most caring and wonderful doctors we’ve ever met.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
C Reed – Oct 29, 2021
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Yes I would recommend her. She is very thorough. She explains things to you. Very few doctors have taken the time to explain things the way she has to me. She is kind and considerate and went out of her way to take of me and then to call and check on me was unexpected.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 11, 2021
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Very friendly ENT and cared to ask in depth questions. Helped me understand and treated my throat/swallowing and neck pain. In depth exam to rule out what i feared it might be. Nice office and friendly staff!!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Aug 30, 2021
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Dr. Crigger is, by far, the most patient and caring provider I’ve ever seen. She gives ample time to ask questions, details what she’s doing and why, and empowers you to be proactive about your care. She helped me with my stuffy/muted ear, amongst several other things. You can tell she really cares about her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 29, 2021
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About Me

biography

Dr. Billie Jean Crigger, DO is a head & neck surgery otolaryngologist in Beckley, WV and has over 15 years of experience in the medical field. She graduated from West Virginia School of Osteopathic Medicine in 2007. She is affiliated with medical...read more
  • Ear, Nose, and Throat

  • Sleep Medicine Otolaryngology

  • Pediatric Otolaryngology (Ear, Nose & Throat)

  • Laryngology

  • Otolaryngology-Head and Neck Surgery

  • Rhinology

  • Otolaryngic Allergy

  • Endocrine Surgery

  • Otology

  • Sinus Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Head & Neck Cancer Resection/reconstructive Surgery Focus Microvascular Free Flap St. Vincent's Hospital - Indianapolis, In

    Fellowship Hospital, 2014
  • Otolaryngology/head And Neck Surgery, Facial Plastic Surgery Michigan State University -metro Detroit, Mi

    Residency Hospital, 2012
  • Traditional Rotating Internship Michigan State University - Grand Blanc, Mi

    Internship Hospital, 2008
  • West Virginia School Of Osteopathic Medicine

    Medical School, 2007
American Osteopathic Association®
American Osteopathic Board of Ophthalmology & Otolaryngology®
Facial Plastic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Crigger is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    Mary E McKelvey MD Inc.240 George St Beckley, WV 25801
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 7:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
      • Sat: closed
      • Sun: closed
    • Directions

    Practice

    Arnett Clinic LLC2600 Greenbush St Lafayette, IN 47904
    2

    Affiliated Hospitals

    • Deaconess Hospital

      600 Mary St
      Evansville, IN 47710
      Recipient of 28
      hospital awards

      Patient Safety Excellence Award™ (2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      America's 250 Best Hospitals Award™ (2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      79%
      Patients said that doctors always listened to them and explained things well

      3% higher than the national average

      View all patient feedback
    • Pulaski Memorial Hospital

      616 E 13th St
      Winamac, IN 46996

      How patients felt about the care they received at this hospital.

      96%
      Patients said they were given information about recovering at home

      8% higher than the national average

      88%
      Patients said that nurses always listened to them and explained things well

      6% higher than the national average

      View all patient feedback
    • Woodlawn Hospital

      1400 E 9th St
      Rochester, IN 46975

      How patients felt about the care they received at this hospital.

      91%
      Patients said they were given information about recovering at home

      3% higher than the national average

      86%
      Patients said that doctors always listened to them and explained things well

      4% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality