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Dr. Brenda Ketcher, MD

Dr. Brenda Ketcher, MD

Gastroenterology*
30+ years of experience

Dr. Brenda Ketcher, MD is a gastroenterologist in Hot Springs National Park, AR and has over 30 years of experience in the medical field. She graduated from University of Arkansas for Medical Sciences College of Medicine in 1991. She is affiliated with medical facilities CHI St. Vincent Hot Springs and National Park Medical Center. She is accepting new patients.

2.9 Star Rating
Based on 12 reviews 2.9 Star Rating (12 reviews)

Practice

124 Sawtooth Oak St Ste 308 Hot Springs National Park, AR 71901

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At a Glance

  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. See hospitals
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Dr. Ketcher's Reviews

Likelihood to recommend Dr. Ketcher

2.9
12 ratings, 7 with a written review
5 star
42%
42%
4 star
8%
8%
3 star
0%
0%
2 star
0%
0%
1 star
50%
50%

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Excellent. Most thorough endoscopy debrief I’ve ever had. Very friendly staff. She’s the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jul 13, 2020
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After performing a upper and lower GI on May 2, 2019 dr Ketcher said their was a mass keeping her from advancing past the halfway spot in my colon. In my upper GI endoscopy she found multiple ulcers. Dr Ketcher had also told me she wanted to redo my upper endoscopy in 8 weeks but she stopped seeing patients because of a contract dispute, putting her money before her patients. She is now seeing patients but ignoring me and I assume it’s because I called and told her about the mass possibly cancer
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Nolan in Hot Springs , Arkansas – Jul 22, 2019
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I can’t say enough about Dr. Ketcher and the incredible team of nurses and staff. I was very afraid of everything that was ahead of me and Dr. Ketcher took away all the fear. She’s a professional and also very caring. Everyone that helped me did it with a smile and helped me relax. I wouldn’t hesitate to choose this office. They are the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Bethany in AR – Nov 10, 2018
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Absolutely wonderful, caring physician. Extremely thorough, knowledgeable and informative.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Joe – Aug 25, 2018
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One of the most thorough and professional physicians I've ever been to see!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
LSH in Hot Springs National Park, AR – Oct 13, 2017
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I would not reccomend Dr. Ketcher. She will not allow her patients to speak with her about problems they have concerning prep for colonocsopys.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Hot Springs National Park, AR – Jan 24, 2017
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Argumentative staff bullying patients. Dr Ketcher is nowhere to be found.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Hot Springs National Park, AR – Aug 02, 2016
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About Me

biography

Dr. Brenda Ketcher, MD is a gastroenterologist in Hot Springs National Park, AR and has over 30 years of experience in the medical field. She graduated from University of Arkansas for Medical Sciences College of Medicine in 1991. She is affiliated...read more
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Arkansas For Medical Sciences College Of Medicine

    Medical School, 1991
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

South Central Gastroenterology LLC124 Sawtooth Oak St Ste 308 Hot Springs National Park, AR 71901
1

South Central Gastroenterology

South Central Gastroenterology1 Mercy Ln Ste 308 Hot Springs National Park, AR 71913
2

Affiliated Hospitals

  • CHI St. Vincent Hot Springs

    300 Werner St
    Hot Springs, AR 71913

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • National Park Medical Center

    1910 Malvern Ave
    Hot Springs, AR 71901
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    70%
    Patients said that doctors always listened to them and explained things well

    6% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality