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Dr. Cynthia Palmisano, DO

Dr. Cynthia Palmisano, DO

Geriatric Medicine*
40+ years of experience

Dr. Cynthia Palmisano, DO is a geriatric medicine physician in Elk Grove Village, IL and has over 40 years of experience in the medical field. She graduated from ILLINOIS COLLEGE OF OPTOMETRY in 1981. She is affiliated with medical facilities such as Edward Hospital-Main Campus and Northwest Community Hospital. She is accepting new patients.

3.9 Star Rating
Based on 28 reviews 3.9 Star Rating (28 reviews)

Practice

1080 Nerge Rd Elk Grove Village, IL 60007

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Palmisano's Reviews

Likelihood to recommend Dr. Palmisano

3.9
28 ratings, 9 with a written review
5 star
71%
71%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
29%
29%

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JJ
Dr. Palmissano is a nice person and a fairly good doctor. A shame her husband, Mik, is in charge of the front office. He is highly unprofessional and very rude. Not going back.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Dec 30, 2023
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Front desk
The worst experience ever coming from a "OFFICE MANAGER" Mike very rude and Disrespectful. Call to try and get some notes for a pt he had in comment, and I was told by this person that If I was Stupid and Ignorant that that was the second time someone called to ask for that. He would sent them when he got to it, to stop bothering. I was shocked to hear someone speak to a person in that way specially when coming from doctor to doctors' office and we are trying to PROVIDE the best Pt care possible. Is a shame that he has such an awful attitude hope Dr. Palmisano patients never get treated this way.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
1 other person found this helpful
Helpful
Mar 08, 2023
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Rude and Unhelpful
The doctor is fine. The front office is rude and unhelpful. After am ER led to hospitalization, I contacted their office on the only day of the week they're open. When they answered at 3, I was surprised. When I explained that needed help with a referral in order to be discharged, I was yelled at that the hospital should have already called their office and that he wasn't going to help me because it was 3 and they were closed.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Long wait times
Helpful
1stSgt USMC – Jun 14, 2022
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Terrible experience all around! I have been taking the same meds for over 10 years, but they make me come in to the office to get refills, so they can bill the insurance. I would give minus 5 stars for sure. They called and left messages that I was going to have to pay, very rude like a debt collector, so I called my Insurance company and her husband filled out the information wrong and were trying to lay it at my feet. I cannot recommend this office!
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jul 16, 2020
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This Doctor seams to be just another money maker, basically wants you to see her monthly whether you're sick or not just to get refills on my maintenance medications. Not once has she helped get rid of any illnesses that I had. Anything I went to her for ended going away on its own. Would not recommend her.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 05, 2020
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I will be reporting this practice. I’m truly shocked at how horrible my experience here has been. I cannot even believe this is a review I have to write, but unless you want to pay hundreds more in out of pocket expenses and be BULLIED to pay it, I would suggest going elsewhere. I went in for a checkup that usually costs me a simple co-payment, but here they misfiled my claims, refused to fix it (causing higher-out-of-pocket expenses), and proceeded to call me like a collections company to pay over $200. Full story below: This office mishandled a few of my claims and charged me for tests that I did not even take. When I called to address the issue, Mike acknowledged he mistakenly ordered the wrong tests and misfiled my claims and said he would fix it right away. I continued to follow up with the testing center and insurance company and they told me they never heard from Mike and he did not fix anything. I followed up with Mike and told him that the insurance company and testing
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Kayla – Mar 20, 2020
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Dr Palmisano has been treating my husband and I for about 1 year. During each visit we waited only minutes for our appointments She is very thorough she assesses a patient physically and also takes as much time needed to listen and explain treatment The staff is pleasant and very knowledgeable about medical treatment and other doctors so that an informed decision can be made I definitely would recommend her as a primary doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Debbe Mamola in Elk Grove Village, IL – Jan 02, 2019
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Absolutely wonderful Dr who really takes the time to listen and is very meticulous about getting answers. She runs tests to check for all possible red flags. She truly has a gift for investigating every aspect of symptoms and has a take charge attitude. Staff is courteous, offices clean, wait time has never been more than 15 minutes of scheduled appointment. I highly recommend Dr Palmisano for yourself and your family!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Addison, IL – May 27, 2017
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I have referred many friends and family to Dr. Palmisano. She is super easy to talk to, and makes you feel comfortable to discussing issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mommyoftwo in Roselle, IL – Jul 20, 2016
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About Me

biography

Dr. Cynthia Palmisano, DO is a geriatric medicine physician in Elk Grove Village, IL and has over 40 years of experience in the medical field. She graduated from ILLINOIS COLLEGE OF OPTOMETRY in 1981. She is affiliated with medical facilities such...read more
  • Geriatric Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Illinois College Of Optometry

    Medical School, 1981
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Soul Friends Counseling Services1080 Nerge Rd Elk Grove Village, IL 60007
1

Affiliated Hospitals

  • Edward Hospital-Main Campus

    801 S Washington St
    Naperville, IL 60540
    Recipient of 9
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Northwest Community Hospital

    800 W Central Rd
    Arlington Heights, IL 60005
    Recipient of 6
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
  • Alexian Brothers Medical Center 1

    800 Biesterfield Rd
    Elk Grove Village, IL 60007
    Recipient of 31
    hospital awards

    America's 100 Best Hospitals Award™ (2024, 2023)

    Top 1% in the nation for providing the highest clinical quality year over year

    America's 250 Best Hospitals Award™ (2024, 2023)

    Top 1% in the nation for providing the highest clinical quality year over year

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality