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Dr. Ellen Gaughan, MD

Dr. Ellen Gaughan, MD

Pain Medicine*
35+ years of experience

Dr. Ellen Gaughan, MD is a pain medicine physician in Plattsburgh, NY and has over 35 years of experience in the medical field. She graduated from FACULTE DE CHIRURGIE DENTAIRE DE NANCY in 1986. She is affiliated with Champlain Valley Physicians Hospital. She is accepting new patients and telehealth appointments.

2.6 Star Rating
Based on 29 reviews 2.6 Star Rating (29 reviews)

Practice

159 Margaret St Ste 500 Plattsburgh, NY 12901
Telehealth available

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At a Glance

  • Areas of Expertise
    Dr. Gaughan specializes in the areas of Neurology & Pain Medicine. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
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Dr. Gaughan's Reviews

Likelihood to recommend Dr. Gaughan

2.6
29 ratings, 9 with a written review
5 star
34%
34%
4 star
3%
3%
3 star
0%
0%
2 star
7%
7%
1 star
55%
55%

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I seen her many times a couple years ago. She seemed to care but after several appts ($$$$) and not being able to pinpoint what was going on she was dismissive and rude. Her demeanor changed quickly when she knew I wasn't a text book scenario. About a year and a half later (at the age of 34) I was diagnosed with Parkinson's disease from a movement disorder neurologist in VT who took the time to listen and care.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Apr 20, 2018
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I found her to be knowledgeable and compassionate. She is not quick to dispense opiates and tries to use other medications that are equally as effective. She gave me plenty of time.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Milton, VT – Sep 08, 2017
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Extremely knowledgeable, thorough and willing to listen to all of my questions and concerns. I drove over 2 hrs for my appointment and ALMOST canceled my appointment because of the negative reviews on here. I am so thankful that I kept the appointment and made the long drive. She is truly an excellent doctor. 1000% better than the neurologist in Massena
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't explain conditions well
Helpful
Massena Patient in Massena, NY – Oct 14, 2016
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I’ve been seeing Dr. Gaughan for years & am disabled so money is an issue. They want money up front. Once I was told I would not be able to see Dr. G unless they received money (even though I needed med renewals). Vitals were not taken. Dr. G doesn't listen, has no empathy or concern for her patients. They only cares about getting money & getting you out the door quickly. Insurance is billed $250 and visits last under 5 minutes. Dr. Gaughan is rude & unprofessional. Do not bother visiting there
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Fed Up in Plattsburgh, NY – Aug 11, 2016
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VERY RUDE!! UNPROFESSIONAL!! CRUEL! My friend called me hysterical from parking lot after her appt. She lost her pain dr in VT due to his serious illness. His staff made appt with gaughan and sent her records. My friend has been on high dose of methadone and lyrica for over 11yrs. Nvr failed urine test or pill count. Gaughan ACCUSED her of abusing her meds!! Wouldnt let her talk. Didnt care if she went into withdrawal, refused help into detox. VT dr called Ellen to say she NVR abused her meds
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Betty in Plattsburgh NY – Jun 09, 2016
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This doctor wants large sums of money UP FRONT, So you pay her. THEN, cuts you OFF controlled medications with NO NOTICE eaving you in drug withdrawal and refuses to take responsibility for it., a final script or a referral. Should not be in practice.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Lois in Plattsburgh, NY – Jun 03, 2016
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Dr. Gaughan has been one of my medical provider's now for just over 10-yrs. I was born with a metabolic bone disease and Dr. Gaughan has used her skills & knowledge in Neurology to help me live a more comfortable & higher quality life. Dr. Gaughan has helped treat some of my family members with both acute & chronic Neurological issues. One thing setting Dr Gaughan apart from other specialists is her level of truly caring & treating her patients as more than a income source !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Retired in Upper Saranac Lake, NY – May 23, 2016
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She is hands down the most rude and cold medical professional I have ever met. Does not in any way, shape, or form care about patients. Incredibly dismissive and unprofessional. Tried to end appointment without explaining problem.
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
justin d in Willsboro, NY – Mar 17, 2016
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My experience with her was terrible. She was rude and i,felt she didn't care enough about my Concerns.I think it's time for her to retire he is definitely not up to date with modern medical technology...
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Plattsburgh – Mar 10, 2016
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About Me

biography

Dr. Ellen Gaughan, MD is a pain medicine physician in Plattsburgh, NY and has over 35 years of experience in the medical field. She graduated from FACULTE DE CHIRURGIE DENTAIRE DE NANCY in 1986. She is affiliated with Champlain Valley Physicians Hospital. She is accepting new patients and telehealth appointments.
  • Pain Medicine

  • Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Faculte De Chirurgie Dentaire De Nancy

    Medical School, 1986
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Neurology
Pain Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • French

Locations

Practice

Champlain Pain Relief and Neurology PLLC159 Margaret St Ste 500 Plattsburgh, NY 12901
1

Affiliated Hospitals

  • Champlain Valley Physicians Hospital

    75 Beekman St
    Plattsburgh, NY 12901

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality