background
background
Dr. Emily Shen, MD

Dr. Emily Shen, MD

Family Medicine*
35+ years of experience

Dr. Emily Shen, MD is a family medicine physician in Crystal Lake, IL and has over 35 years of experience in the medical field. She graduated from BEIJING MEDICAL UNIVERSITY in 1986. She is affiliated with medical facilities such as Northwestern Medicine McHenry Hospital and Advocate Sherman Hospital. She is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 49 reviews 4.5 Star Rating (49 reviews)

Mercyhealth Hospital and Physician Clinic–Crystal Lake

875 S State Route 31 Crystal Lake, IL 60014
Telehealth available
(815) 356-7494

At a Glance

  • Area of Expertise
    Dr. Shen specializes in the area of Family Practice. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ • See hospitals
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Learn more about experience and why treatment frequency matters

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Shen's Reviews

Likelihood to recommend Dr. Shen

4.5
49 ratings, 37 with a written review
5 star
84%
84%
4 star
4%
4%
3 star
0%
0%
2 star
2%
2%
1 star
10%
10%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

I love Dr Shen! She listens to me and provides great feedback!
What went well
No results
What could be improved
No results
Helpful
Apr 06, 2025
×Post a ResponseAre you Dr. Shen?
My Mother had been ill for and it was stressful for awhile. My Mother has since passed. Dr Shen has helped me through this tough time by being compassionate and caring.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Apr 04, 2025
×Post a ResponseAre you Dr. Shen?
Dr Shen is awesome like a best friend
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Feb 19, 2025
×Post a ResponseAre you Dr. Shen?
She is a wonderful doctor
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Feb 12, 2025
×Post a ResponseAre you Dr. Shen?
Dr. Shen was the first medical professional I have personally met in the past 20 years that actually listened and tried to help immediately.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Feb 10, 2025
×Post a ResponseAre you Dr. Shen?
She really cares about patient,has a very good knowledge and very nice personality
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Feb 06, 2025
×Post a ResponseAre you Dr. Shen?
I have been seeing Dr Shen for a long time and she is the best doctor always listens to my concerns.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Feb 05, 2025
×Post a ResponseAre you Dr. Shen?
I really like Dr. SHEN. She spends good time with you And explains things very well.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jan 27, 2025
×Post a ResponseAre you Dr. Shen?
Dr. Shen is always helpful,
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jan 09, 2025
×Post a ResponseAre you Dr. Shen?
Very good experience
What went well
No results
What could be improved
No results
Helpful
Dec 08, 2024
×Post a ResponseAre you Dr. Shen?
Dr Shen has been my PCP for many years and I wouldn't trade her in for anything. Dr Shen is easy to talk to about anything. Dr Shen has always been spot on with my health concerns.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Nov 23, 2024
×Post a ResponseAre you Dr. Shen?
Dr. Shen provides excellent care and I appreciate her very much
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Oct 31, 2024
×Post a ResponseAre you Dr. Shen?
Enjoy our PCP very much
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Oct 23, 2024
×Post a ResponseAre you Dr. Shen?
Excellent
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Sep 27, 2024
×Post a ResponseAre you Dr. Shen?
Dr Shen was patient and listened to my concerns. She also gave me insight as to what I should be doing,
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Sep 26, 2024
×Post a ResponseAre you Dr. Shen?
Good
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Sep 17, 2024
×Post a ResponseAre you Dr. Shen?
Nice, kind and knowledgeable, I will recommend Dr.Shen to my friends!
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jun 29, 2024
×Post a ResponseAre you Dr. Shen?
Dr Shen was excellent. She was knowledgeable about my condition, listened well, and addressed my concerns fully.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jun 21, 2024
×Post a ResponseAre you Dr. Shen?
Dr. Shen was very warm and welcoming. I felt she was interested in getting to know me as a person versus a diagnosis. Very collaborative care. Would highly recommend Dr. Shen!
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
May 26, 2024
×Post a ResponseAre you Dr. Shen?
Dr. Shen has been my doctor for many years and I am always amazed by how knowledgeable and responsive she is over all of my concerns.
What went well
No results
What could be improved
No results
Helpful
May 11, 2024
×Post a ResponseAre you Dr. Shen?

Leave a review

How was your experience with Dr. Shen?

Know Before You Go

About Me

biography

As a board certified family medicine doctor, I diagnose and treat a full range of health concerns for everyone from infants to senior citizens. I focus on your physical, mental and emotional well-being for all stages of life.

  • Family Medicine

  • Adult Medicine (Nurse Practitioner)

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Beijing Medical University

    Medical School, 1986
American Board of Medical Specialties®
American Board of Family Medicine®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Focus on Brain Health

Locations

Mercyhealth Hospital and Physician Clinic–Crystal Lake

Mercyhealth Hospital and Physician Clinic–Crystal Lake875 S State Route 31 Crystal Lake, IL 60014
1

Affiliated Hospitals

  • Mercy Harvard Hospital

    901 Grant St
    Harvard, IL 60033

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    1% higher than the national average

    87%
    Patients said that nurses always listened to them and explained things well

    5% higher than the national average

    View all patient feedback

  • Northwestern Medicine McHenry Hospital

    4201 W Medical Center Dr
    McHenry, IL 60050
    Recipient of 33
    hospital awards

    America's 100 Best Hospitals Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback

  • Advocate Sherman Hospital

    1425 N Randall Rd
    Elgin, IL 60123
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality