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Dr. Erdal Erturk, MD

Dr. Erdal Erturk, MD

Urology*
45+ years of experience

Dr. Erdal Erturk, MD is a urologist in Rochester, NY and has over 45 years of experience in the medical field. Dr. Erturk has extensive experience in Urinary Calculi & Removal. He graduated from DICLE UNIVERSITY / MEDICAL FACULTY in 1979. He is affiliated with medical facilities such as Highland Hospital and Strong Memorial Hospital. He is accepting new patients.

2.9 Star Rating
Based on 20 reviews 2.9 Star Rating (20 reviews)

Practice

601 Elmwood Ave Rochester, NY 14642

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At a Glance

  • Area of Expertise
    Dr. Erturk specializes in the area of Urology. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Practices at Top Hospital
    America’s 100 Best Hospitals for Prostate Surgery Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Erturk's Reviews

Likelihood to recommend Dr. Erturk

2.9
20 ratings, 8 with a written review
5 star
40%
40%
4 star
5%
5%
3 star
5%
5%
2 star
5%
5%
1 star
45%
45%

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I've seen Dr. Erturk many times. I've always had to wait well over an hour past my appointment time, and then when I finally do get to see him, he's very abrupt to the point of rudeness, doesn't listen, and is always in a tremendous hurry to rush me out the door. I don't trust him and would rather have anyone else as a doctor, but unfortunately, he has seemed to have the monopoly on local kidney stone treatment for years. I pray for the day that he retires.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Long wait times
Helpful
Sep 10, 2021
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I was Very Happy with Dr. He explained what going to happen, he took out the stone and all was Well. At first, I wasn't sure about him, wasn't too friendly, but the day of surgery, he was very friendly and very nice.
What went well
No results
What could be improved
No results
Helpful
Donna M – Jun 01, 2020
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Dr. Erturk kept me waiting a very long time for my first appointment, then ran into the room and barely greeted me. After putting me on medication and telling me to e-mail after a month to say how it's going, I've left three e-mails and a phone message for his nurse over the course of a week and have yet to hear back from either of them.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Michael S/ in Pittsford, NY – Dec 14, 2018
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Beyond horrible. Scheduled for a procedure post stone removal and kidney infection treated at a hospital ED. I thought it was to remove the bag. He disagreed & said it was to remove stones. I said that had already been done. He disagreed but said the bag would be removed too. Woke up to learn there were no stones nor did he remove the bag. Repeated pages for him or staff to come explain why I had a procedure for no reason. After 3 hours it became clear he wasn’t going to come/explain! The worst!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Too Trusting in Rochester , NY – Dec 14, 2018
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I've been a patient of Dr. Erturk for 14 years now. He has saved my life more than once. He has gone above and beyond the call of duty. I am very thankful to have found such a competent and knowledgeable doctor! His staff is amazing! I highly recommend this doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Danielle Downward in Pittsford, NY – Jul 18, 2017
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Great doctor. Would recommend to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rochester, NY – Jun 29, 2017
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My son was suffering with pain for several months. This doctor did not believe him, told my son "There is nothing wrong with you go home.". We went for another opinion found out he has congential postior urethral valves. Dr Erturk is a horrible man.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Nadia Miller in Buffalo, NY – Apr 10, 2017
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I too had lithotripsy which caused fragments to get caught in my eureter. I don't blame the Dr for this happening. However when I returned to his office this week to have my kidney tube removed he acted very unprofessionally. He was sarcastic and arrogant when I insisted the tube come out. It was painful and I kept catching the dangling tubes on things which caused alot of pain. The Dr no doubt has excellent surgical skills but behaves poorly when questioned about the procedures.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
11 others found this helpful
Helpful
Joni in Mount Morris, NY – Sep 17, 2016
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About Me

biography

Dr. Erdal Erturk, MD is a urologist in Rochester, NY and has over 45 years of experience in the medical field. Dr. Erturk has extensive experience in Urinary Calculi & Removal. He graduated from DICLE UNIVERSITY / MEDICAL FACULTY in 1979. He is...read more
  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Dicle University / Medical Faculty

    Medical School, 1979
American Board of Medical Specialties®
American Board of Urology®
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

University of Rochester601 Elmwood Ave Rochester, NY 14642
1

Affiliated Hospitals

  • River Hospital

    4 Fuller St
    Alexandria Bay, NY 13607

    How patients felt about the care they received at this hospital.

    89%
    Patients said that nurses always listened to them and explained things well

    8% higher than the national average

    88%
    Patients said they were given information about recovering at home

    1% higher than the national average

    View all patient feedback
  • Strong Memorial Hospital

    601 Elmwood Ave
    Rochester, NY 14642
    Recipient of 4
    hospital awards

    America’s 100 Best Hospitals for Prostate Surgery Award™ (2024, 2023)

    Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Cayuga Medical Center at Ithaca

    101 Dates Dr
    Ithaca, NY 14850
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
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