background
background
Dr. Eric Francke, MD

Dr. Eric Francke, MD

Orthopedic Spine Surgery*
20+ years of experience

Dr. Eric Francke, MD is an orthopedic spine surgeon in Austell, GA and has over 20 years of experience in the medical field. Dr. Francke has extensive experience in Spine Disorders & Surgical Procedures. He graduated from University of North Carolina School of Medicine in 2000. He is affiliated with medical facilities such as Piedmont Hospital and Wellstar Paulding Medical Center. He is accepting new patients.

4 Star Rating
Based on 50 reviews 4 Star Rating (50 reviews)

Practice

3672 Marathon Cir Ste 200STE 200 Austell, GA 30106

Make an Appointment

At a Glance

  • Area of Expertise
    Dr. Francke specializes in the area of Orthopedic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Francke's Reviews

Likelihood to recommend Dr. Francke

4.0
50 ratings, 27 with a written review
5 star
72%
72%
4 star
4%
4%
3 star
0%
0%
2 star
2%
2%
1 star
22%
22%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Discectomy
Went in unable to walk or sleep due to herniated disc. I was worked into a very busy schedule by a caring staff. Diagnosis and Surgery happened almost within a week. Alyssa worked directly with insurance and facility scheduler to make it happen. Dr Francke was caring and thorough in diagnosis. Surgery day was efficient and almost pleasant due to the staff. Post op relief was immediate. Post op meeting with Dr Francke was informative and reassuring. He took a whole lot of time to answer a million questions and was empathetic during the entire process. Thanks, Doc.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Thanks, Doc. Lifesaver! – Apr 20, 2024
×Post a ResponseAre you Dr. Francke?
Top Notch Doctor
Visited Ortho Atlanta for a condition needing immediate attention. Dr. Francke was quick to assess my injury, explain the prognosis without treatment and a variety of options to treat the condition. His explanations gave me the knowledge to make a decision on how to move forward. I elected for immediate repair. Dr. Francke then pushed me through the Ortho schedule to make it happen. Follow up appointments continued with excellent care. The PT with Ryan at The Battery continued to demonstrate the excellent services from OrthoAtlanta. LaTore, the PT admin at The Battery, was very helpful in making things work for my schedule. You could feel her inner joy/spirit/kindness when meeting her in person at the office. I would never hesitate to use Dr. Francke and the OrthoAtlanta medical group.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kyle M. – Feb 08, 2024
×Post a ResponseAre you Dr. Francke?
2nd Lumbar Surgery went well
Dr.Francke it was worth the 4 hours surgery. I am almost pain free. I spent 2 days on the walker & have been feeling great. I have to thank you and your team for a great job 1/15/24.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shadella Patterson – Feb 06, 2024
×Post a ResponseAre you Dr. Francke?
Great Doctor. I had seen another spine specialist and he wasn't really that helpful. Dr. Francke listened to my issue's and reviewed all my medical record's and came up with his own diagnosis. It was really helpful. While I still have issue's and probably will eventually have to have surgery , He has done everything possible to avoid surgery and relieve my pain as much as possible.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Gerry Pack – Sep 08, 2021
×Post a ResponseAre you Dr. Francke?
Every question was answered and I had many. The PA Alex is outstanding. She is very warm and caring and knew all the answers to my questions. My recovery was as I had expected and I was completely off narcotic pain meds before three weeks. This whole procedure left me with a big smile. All the pre op pain was gone when I woke up from anesthesia. No infection or complications
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Janet in Dallas – Nov 10, 2019
×Post a ResponseAre you Dr. Francke?
I absolutely love Dr Francke. He did both of my neck surgeries and I could not ask for a better doctor. He is very understanding and took his time explaining everything from my MRI to surgery info, to make sure I understood 100% of what to expect. My assistant Alex is wonderful as well. I have recommended him to friends and well as family members. My sister is currently under his care as well. A ++++++++ in my book!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sarah Grady in Smyrna, GA – Mar 04, 2019
×Post a ResponseAre you Dr. Francke?
Awesome physician...had Lower Lumbar Fusion, 9 years ago and still doing great!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Melinda in Douglasville, GA – Sep 28, 2018
×Post a ResponseAre you Dr. Francke?
Dr. Francke is a great surgeon. He is always courteous and makes sure I understand what is going on and needs to be done.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Feb 09, 2018
×Post a ResponseAre you Dr. Francke?
I went in to see Dr. Francke with my elderly mother who has been experiencing awful pain in her leg due to peripheral neuropathy. I completed the paperwork and noted all of the pain and symptoms she has been experiencing. It was clear to me based on his questions that he had not reviewed her paperwork. He simply saw the CT can that was forwarded from the hospital and concluded that her situation was mild. He did not take her pain and explanations of her pain into consideration.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
YD – Dec 23, 2017
×Post a ResponseAre you Dr. Francke?
Dr. Fancke, was personable and easy to understand. Wanted to make sure I understood what was going on and my options.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Smyrna, GA – Nov 15, 2017
×Post a ResponseAre you Dr. Francke?
Top notch. Has relieved my pain almost 100%. Recommend highly!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Vincent Summers in Marietta, GA – Sep 15, 2017
×Post a ResponseAre you Dr. Francke?
Explained options and answered all my questions thoughtfully.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Lithia Springs,GA – Sep 13, 2017
×Post a ResponseAre you Dr. Francke?
The doctor's in this office plus the office staff have been nothing less than amazing to me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Tanya Marshall in Lithia Springs, GA – Aug 18, 2017
×Post a ResponseAre you Dr. Francke?
Everyone has been considerate, helpful, and understanding. Doctor has always been straight forward and honest
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Atlanta, GA – Aug 03, 2017
×Post a ResponseAre you Dr. Francke?
Very poor scheduling. Very poor communication from staff. I had one visit and not going back.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Smyrna, GA – Aug 01, 2017
×Post a ResponseAre you Dr. Francke?
Awful Doctor. Truly, patient well being is not his priority. Regardless, of what anyone says he is a terrible doctor. Not even willing to come see the patient. He is most definitely a "Cut and done type of surgeon." I would definitely see another doctor before having Dr. Francke operate on you or a loved one. He deserves negative stars, but unfortunately that is not an option.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Atlanta, GA – Jun 25, 2017
×Post a ResponseAre you Dr. Francke?
Doesn't listen to patient and not very good communication skills. Not sympathetic to my condition and pain I was in. Had to wait over an hour multiple times. Would not recommend.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Lithia Springs, GA – Jun 07, 2017
×Post a ResponseAre you Dr. Francke?
Definitely one of those doctors who want nothing to do with helping you if you aren't to the point of needing surgery. I went to him for a pinched nerve in my upper back. He did to me what he does to all his patients. Sent me over to his pt department. Said after 6 weeks, or 18 pt treatments and nearly a grand of out of pocket costs, if still in pain he will look to see where and what the problem is.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Carrollton, GA – May 20, 2017
×Post a ResponseAre you Dr. Francke?
We have been extremely pleased with Dr. Eric Francke and staff. I bragged so much at Gold's gym and Chamber of Commerce that I came back by and got Dr. Francke's picture bio and took it to Chamber and Gold's for our friends! They valued my recommendation. A++ for Justin and friends at Dr. Francke's
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
June Keen in Douglasville, GA – Mar 02, 2017
×Post a ResponseAre you Dr. Francke?
He as a great doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Atlanta, GA – Feb 07, 2017
×Post a ResponseAre you Dr. Francke?

Leave a review

How was your experience with Dr. Francke?

About Me

biography

Eric Francke, M.D., is board certified by the American Board of Orthopaedic Surgery. He completed a fellowship in Orthopedic Spine Surgery at William Beaumont Hospital in Royal Oak Michigan. Dr. Francke specializes in adult degenerative surgery...read more
  • Orthopedic Spine Surgery

  • Orthopedic Surgery

  • Orthopedic Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • William Beaumont Hospital

    Fellowship Hospital, 2007
  • University Of Virginia

    Residency Hospital, 2006
  • University Of North Carolina School Of Medicine

    Medical School, 2000
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Piedmont Orthopedics \ Orthoatlanta3672 Marathon Cir Ste 200STE 200 Austell, GA 30106
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Orthoatlanta LLC6002 Professional Pkwy Ste 140 Douglasville, GA 30134
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Orthoatlanta LLC455 Legends Pl SE Ste 890 Atlanta, GA 30339
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Orthoatlanta LLC148 Bill Carruth Pkwy Ste 120 Hiram, GA 30141
4
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Wellstar Paulding Medical Center

    2518 Jimmy Lee Smith Pkwy
    Hiram, GA 30141
    Recipient of 6
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home

    3% lower than the national average

    78%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
  • Piedmont Hospital

    1968 Peachtree Rd NW
    Atlanta, GA 30309
    Recipient of 30
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 2% in the nation for consistently delivering clinical quality year over year

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 2% in the nation for consistently delivering clinical quality year over year

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Wellstar Cobb Medical Center

    3950 Austell Rd
    Austell, GA 30106
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality