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Dr. Ginger Henson, MD

Dr. Ginger Henson, MD

Ophthalmology*

Dr. Ginger Henson, MD is an ophthalmologist in Blue Ash, OH. She is affiliated with medical facilities such as Mercy Health-West Hospital and Mercy Health-Anderson Hospital. She is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 76 reviews 4.7 Star Rating (76 reviews)

Practice

1945 Cei Dr Blue Ash, OH 45242
Telehealth available

At a Glance

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Dr. Henson's Reviews

Likelihood to recommend Dr. Henson

4.7
76 ratings, 45 with a written review
5 star
87%
87%
4 star
5%
5%
3 star
0%
0%
2 star
3%
3%
1 star
5%
5%

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Attentive listener
I have a treatment alliance with Dr. Henson in managing my facial tremors. She is exceptional.
What went well
  • I felt respected
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mark – Apr 02, 2025
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I just had an appointment with her today and found her not to be like she was on my previous visit (several years ago). I clearly have a meibomian gland issue in my right eye and she said she couldn't see it. There is no way she could have missed it. I'm disappointed that I need brow surgery instead of eye lifts. Unfortunately, I can't give her high marks.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
Helpful
K D – Sep 02, 2023
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6 months ago I had eyelid surgery for droopy eyelids. The problem was taken care, but created other issues. I now have vertical lines at the inner corners of both eyes and one eyebrow is now lower than the other. Everyday I look at these issues and it's very depressing. I would NOT recommend.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 23, 2023
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It was a very good medical experience. She made the experience pleasant.
What went well
No results
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Jan 09, 2022
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Dr Henson performed a skin graft just below one eye. She did a beautiful job. You can’t even see it! She has also performed other treatments around my eyes, and I’m telling you, she is an artist! I’ve recommended Dr Henson to many of my friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Karyn - Montgomery, Ohio – Jan 07, 2022
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Dr. Henson was absolutely wonderful at reconstructing my lower eye lid from Basel cell carcinoma. Unfortunately it came back a 2nd time and I wouldn’t trust anyone else to do it but her. She’s very kind and caring and wonderful at her job. I wanted a woman to reconstruct my lower lid because I felt they’d be more conscientious of the outcome. I would highly recommend her and her staff along with all of the OR staff at Cincinnati Eye Institute. I’ve have had nothing but a wonderful experience every time I’ve had surgery or for a check up. I would most definitely recommend Dr. Henson and her staff for any of your eye needs. With love, Nicole Landrum
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nicole Landrum – Oct 26, 2021
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For 2 years, I have been seeing Dr. Henson for idiopathic chronic eye spasms. She ALWAYS asks about the effectiveness of my previous treatment, carefully listens to my response, observes and checks my eye, and then discusses the next treatment based on the information gained. On my most recent visit, Dr. Henson noticed an ingrown eyelash. Despite being an unscheduled procedure and the end of a Friday's work, she quickly offered to remove it...and did! Thus is Dr. Henson- intelligent, caring, intuitive, and meticulous in her work.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Jan – Oct 07, 2021
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Dr. Henson was very attentive and listened to my pre-operative concerns. Her post surgical follow up was very reassuring. I am very pleased with the results of my bilateral lower blepharoplasty.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Oct 07, 2021
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It was very good. I am very impressed of how she is handling my treatment and results
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Leslie Deeter – Sep 08, 2021
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Dr Henson isn't someone I'll ever see again after my first and last surgery with her. Stay very far away if she gets it in her head to change her mind. She will without any explanation or warning. I ask her what she'll be doing during said eyelid surgery, she states X to myself and my mom. Go into the OR 5 minutes later and does Y without stating this while I'm fully aware/conscious and talking to her. I'm having a full blown conversation with her about when she's expecting her firstborn. Even after the surgery she doesn't say she changed her mind, I get an eye infection another eye doctor has to fix 2 hours after the surgery. Maybe you'll have better luck with her but I sure didn't.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Aug 22, 2021
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Beware. I was charged $600 for a consultation after being referred by my CEI eye surgeon, who did not charge anything for his consultation. He is an excellent surgeon and I have had a wonderful experience. After my consultation, I continually called and emailed Dr. Henson's office for results with no return phone calls or email after receiving the $600 bill. It was only after I complained to my CEI surgeon that I received a phone call saying they were still working on it. I would not trust someone who bills you $600 for a consultation. That should have been told upfront. I would not recommend Dr. Ginger Henson.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
2 others found this helpful
Helpful
Jun 19, 2021
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I would definitely recommend Dr Henson to my family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Patricia Thomas – Mar 05, 2021
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I liked Dr. Henson very much. I didn’t like the 45 minute wait.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Feb 12, 2021
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Very professional and courteous. Very concerned about your heath and gives great explanations for any questions and concerns you have. I highly recommend!!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Joe Hurst – Feb 11, 2021
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I knew exactly what was going on at all times. Explanations were precise and easy to understand. She is very good at what she does.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Nov 17, 2020
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Excellent doctor & surgeon. Very thorough & caring. Love her!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Gisela Dossey – Sep 23, 2020
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I have never had this much difficulty with an office staff. The initial visit went well. I ended up canceling my first surgery date due to a letter from my insurance. They required more information. I left messages with numerous people including managers. No one called back. I got approval 20 days after my original date. I then scheduled. A month out I started calling to get my surgery packet knowing I needed a physical. No return calls again. Got the packet two weeks prior. Noticed I did not have post op appointment. Tried to schedule, but told they would do it at surgery. That didn’t happen, wanted me to call when I got home. The staff is the most unresponsive group, with the exception of the fervent billing staff. Surgery staff was excellent. My end is not what I expected. I still have a fold of tissue hanging down on me eyelid. I am not satisfied with my results. Lack of communication has left me probably needing more surgery in the future.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sep 17, 2020
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Wonderful surgeon. My eyes look great!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Amy – Sep 17, 2020
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Excellent, I will recommend Dr. Henson highly. Dr. Henson is very kind as well as very professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Carol Manley – Sep 16, 2020
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Dr. Henson is so caring and willing to take the time to address any questions or concerns a patient may have.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 21, 2020
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How was your experience with Dr. Henson?

About Me

care philosophy

We treat more complex and more routine conditions than any other facility or hospital. We also have an Urgent Eye Clinic for emergency care.

Our internationally recognized team of doctors are leaders in vision research. We also invest...
read more

biography

Dr. Henson specializes in Ophthalmic Plastic and Reconstructive Surgery. This subspecialty of Ophthalmology focuses on both cosmetic and functional problems of the eyelids, eyebrows, lacrimal system and orbit. She performs a variety of surgeries...read more
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Bascom Palmer Eye Institute

    Fellowship Hospital
  • Cincinnati Eye Institute

    Fellowship Hospital
  • University Of Cincinnati College Of Medicine

    Medical School
  • Miami University

    Undergraduate School
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Northmark Pharmacy1945 Cei Dr Blue Ash, OH 45242
1

Practice

Office601 Ivy Gtwy Ste 301 Cincinnati, OH 45245
2
Office87 22 3 100 Maineville, OH 45039
3

Practice

Office5850 Innovation Dr Middletown, OH 45005
4

Affiliated Hospitals

  • Christ Hospital

    2139 Auburn Ave
    Cincinnati, OH 45219
    Recipient of 13
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    82%
    Patients said that doctors always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • St. Elizabeth Edgewood Hospital

    1 Medical Village Dr
    Edgewood, KY 41017
    Recipient of 21
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Surgical Care Excellence Award™ (2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Good Samaritan Hospital

    375 Dixmyth Ave
    Cincinnati, OH 45220

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
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