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Dr. Heather Butler, MD

Dr. Heather Butler, MD

Internal Medicine*
50+ years of experience

Dr. Heather Butler, MD is an internist in Pasadena, CA and has over 50 years of experience in the medical field. Dr. Butler has extensive experience in Skin Cancer & Excision. She graduated from Tulane University of Louisiana in 1974. She is affiliated with medical facilities such as Glendale Memorial Hospital and Health Center and City of Hope Helford Clinical Research Hospital. She is accepting new patients.

3 Star Rating
Based on 6 reviews 3 Star Rating (6 reviews)

Practice

625 S Fair Oaks Ave Ste 200 Pasadena, CA 91105

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Dr. Butler's Reviews

Likelihood to recommend Dr. Butler

3.0
6 ratings, 3 with a written review
5 star
50%
50%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
50%
50%

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Wonderful Doctor
I have had many dermatologists in my years and though all were good doctors, Dr Butler may be my favorite. I have never felt rushed or not heard by her. She always shows respect for my concerns regardless of how minor they might truly be. She is timely in returning calls when needed and makes a concerted effort to make contact, even if it takes more than one call. I have never had a long wait during an appt, which is more than I can say for many past doctors. Her staff is always warm and friendly. In difference to other doctors, she has never encouraged cosmetic procedures despite my suggestion thereof, (which I know are major revenue sources for Dermatologists in today's world of cost cutting insurance companies). As stated in the first sentence of this review, she is my favorite in some fifty years of visiting Dermatologists, which is saying a lot about her character and the character of her office. Five stars in my book.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Walter – Jun 23, 2023
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Incorrect Diagnosis and Harmful Advice.
I visited Dr. Heather Butler earlier this year for a rash on my foot. I expressed concerns of the cause being fungal related, however she assured me that it was in fact eczema. She prescribed a steroid and Betamethasone Dipropionate, and advised me not to use soap on the area. This was HARMFUL advice. My condition got much worse, and months later I sought a second opinion as I started having doubts about Dr. Butler’s diagnosis. The other dermatologist confirmed this was fungal, and recommended to cease my current treatment and being using an over-the-counter solution, which has been working successfully. Dr Butler gave me not only incorrect, but harmful advice, and delivered the advice with such confidence that made me believe I did not have to worry. I will not be going back to Dr. Butler, nor can I in good faith recommend her.
What went well
No results
What could be improved
  • Didn't explain conditions well
1 other person found this helpful
Helpful
Grant – Jun 12, 2023
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Dr. Butler is always courteous and explains what is going on with my health. She listens and offers honest feedback with options best suited for me based on my needs. She is respectful and takes her time with me. My results following her treatments has always been positive. I recommend her to anyone with cystic acne or Alopecia. She has been helping me for the past three years without me having to spend a lot of money; my insurance covers everything.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Melanie in Pasadena, CA – Sep 28, 2017
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About Me

biography

Dr. Heather Butler, MD is an internist in Pasadena, CA and has over 50 years of experience in the medical field. Dr. Butler has extensive experience in Skin Cancer & Excision. She graduated from Tulane University of Louisiana in 1974. She is affiliated...read more
  • Internal Medicine

  • Dermatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Tulane University Of Louisiana

    Medical School, 1974
American Board of Medical Specialties®
American Board of Dermatology®
Dermatology
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Greggory R. Devore M.D. A Medical Corporation625 S Fair Oaks Ave Ste 200 Pasadena, CA 91105
1

Affiliated Hospitals

  • Glendale Memorial Hospital and Health Center

    1420 S Central Ave
    Glendale, CA 91204

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
  • City of Hope Helford Clinical Research Hospital

    1500 Duarte Rd
    Duarte, CA 91010
  • Huntington Hospital

    100 W California Blvd
    Pasadena, CA 91105
    Recipient of 10
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    77%
    Patients would recommend the hospital to friends and family

    12% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality