Dr. Heather Skeens, MD

Ophthalmology*FemaleAge 49

Ophthalmology*

Dr. Heather Skeens, MD is an ophthalmologist in South Charleston, WV and has over 20 years of experience in the medical field. She graduated from Marshall University Joan C. Edwards School of Medicine in 2002. She is affiliated with Saint Francis Hospital. She is accepting new patients and telehealth appointments.

Dr. Heather Skeens, MD

Practice

300 Technology Dr South Charleston, WV 25309
Telehealth availableTelehealth services available
Telehealth availableTelehealth services available
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Accepting new patients

At a Glance

  • Area of Expertise
    Dr. Skeens specializes in the area of Ophthalmology. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Recent Reviews
    Reviews made in the last 30 days. See reviews

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Dr. Skeens' Reviews

Likelihood to recommend Dr. Skeens

3.7

15 ratings, 12 with a written review
5 Star
67%
67%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
33%
33%

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RecentHighestLowestMost Helpful
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Apr 18, 2025
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Robert Avse c – Jan 17, 2025
Thank you Robert for your kind comments! It is a...Read More
×Post a ResponseAre you Dr. Heather Skeens, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
James McCauley – Oct 17, 2023
Thank you James for this kind review! I really...Read More
×Post a ResponseAre you Dr. Heather Skeens, MD?
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Jack Spears – Jan 17, 2023
Thank you for sharing your feedback. I take all...Read More
×Post a ResponseAre you Dr. Heather Skeens, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Chapmanville, WV – Jun 21, 2019
Thank you very much for your kind comments. I am...Read More
×Post a ResponseAre you Dr. Heather Skeens, MD?
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Apr 17, 2019
Thank you so much for your kind comments. My team...Read More
×Post a ResponseAre you Dr. Heather Skeens, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
17 people found this helpful
Helpful
Apr 26, 2018
Dear Reviewer, I take all feedback seriously and...Read More
×Post a ResponseAre you Dr. Heather Skeens, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Thomas Coping in Cedar Grove, Wv – Jun 01, 2017
Thank you Mr. Coping, for your very kind review....Read More
×Post a ResponseAre you Dr. Heather Skeens, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Robert Avsec in Cross Lanes, WV – May 02, 2017
Thank you so much Robert for this. I really...Read More
×Post a ResponseAre you Dr. Heather Skeens, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Danville, WV – Mar 31, 2017
Thank you Reviewer for your kind review. It is...Read More
×Post a ResponseAre you Dr. Heather Skeens, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
R. Croyle in Kittanning, PA – Aug 05, 2016
Thank you so much Mrs. Croyle. I am so happy to...Read More
×Post a ResponseAre you Dr. Heather Skeens, MD?
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 people found this helpful
Helpful
Disgusted in Charleston, WV – Jul 07, 2016
Dear Reviewer This review is in stark contrast...Read More
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About Me

care philosophy

My approach to patient care focuses on trust, open communication, and empowering patients to take an active role in their care. I prioritize clear, compassionate communication, avoiding medical jargon and ensuring patients fully understand their...read more

biography

Heather M. Skeens, MD is a cornea, cataract, and refractive fellowship trained opthalmologist with 22 years experience in her field. Dr. Skeens performs all types of cornea transplantation techniques including, full thickness cornea transplantation(PK),...read more
  • Ophthalmology

  • Cataract Surgery

  • Cornea & External Diseases

  • Holistic Medicine

  • Cosmetic Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Cincinnati

    Fellowship Hospital
  • Oh

    Fellowship Hospital
  • University Of Cincinnati

    Fellowship Hospital
  • West Virginia University School Of Medicine

    Residency Hospital
  • Pacific College Of Health And Science

    2021
  • Functional Medicine University, Cfmp, Certified Functional Medicine Practitioner

    2019
  • Cincinnati Eye Institute

    Fellowship Hospital, 2007
  • West Virginia University Eye Institute

    Residency Hospital, 2006
  • Marshall University School Of Medicine Huntington

    Internship Hospital, 2003
  • Marshall University Joan C. Edwards School Of Medicine

    Medical School, 2002
  • University Of Kentucky

    Undergraduate School, 1998
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Focus on Diabetic Macular Edema

Locations

Practice

West Virginia Cornea and Cataract Center of Excellence300 Technology Dr South Charleston, WV 25309
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:00am - 4:30pm
    • Fri: 8:00am - 4:30pm
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Saint Francis Hospital333 Laidley St Charleston, WV 25301
2

Affiliated Hospitals

  • Saint Francis Hospital

    333 Laidley St
    Charleston, WV 25301

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    3% higher than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality