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Dr. Holly Kelly, MD

Dr. Holly Kelly, MD

Interventional Pain Medicine*
25+ years of experience

Dr. Holly Kelly, MD is an interventional pain medicine physician in Novato, CA and has over 25 years of experience in the medical field. She graduated from University of Toledo College of Medicine and Life Sciences in 1998. She is affiliated with medical facilities such as Marinhealth Medical Center and Novato Community Hospital. She is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 29 reviews 3.4 Star Rating (29 reviews)

Practice

7100 Redwood Blvd Ste 200 Novato, CA 94945
Telehealth available

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At a Glance

  • Areas of Expertise
    Dr. Kelly specializes in the areas of Pain Medicine & Physical Medicine & Rehabilitation. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Good Communication
    Patients said there was good doctor communication at the hospital. See hospitals
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Dr. Kelly's Reviews

Likelihood to recommend Dr. Kelly

3.4
29 ratings, 18 with a written review
5 star
59%
59%
4 star
0%
0%
3 star
0%
0%
2 star
10%
10%
1 star
31%
31%

Your trust is our top concern.

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Professional
Dr. Kelly as well as her entire staff are caring and professional. They are thorough in their examination and astute in their diagnosis. They greatly value the patient input and have excellent follow through with the patient’s recovery.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
LSS – Jan 15, 2025
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Great MD
Astounded by some of these negative reviews! Dr. Kelly is one of the best MDs I have had in the past 75 years. She is personable, knowledgeable, warm and accurate in her diagnoses and her pain intervention. She actually touches my body to confirm pain locations, etc. I had been in back pain for years due to an injury and she made the correct intervention that has stopped the pain. I am so grateful.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 17, 2024
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Just Awful
She does not listen to what the patient says. There is, about her, a cynical attitude that implies, 'Whatever you're saying, I and only I know best'. Worse still is her staff; rude, incompetent, and this only begins to describe my experience with them. Finally, whatever Dr. Kelly did to reduce my hip pain, it did not work.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Bob Levy – Apr 11, 2024
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Untrustworthy, Incompetent and dishonest!
I agree with the other bad reviews. Office staff was rude, offices were filthy and the doctor is Untrustworthy, Incompetent and dishonest.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
William Shore – Nov 16, 2023
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I scheduled a procedure with Dr.Kelly because my previous interaction with her was positive. Big mistake on my part! She has changed. She canceled my procedure the day before(that I waited 5wks for)without even speaking to me. I went to the Larkspur office and asked to speak with her and was told she was in Novato only for her to walk by me(so lie). She obviously considers herself above talking to patients these days. Another doctor with a god complex.. now I’m still in pain and have start the process all over again. If you have a choice choose someone else!!!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Jun 29, 2023
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Her bedside manner leaves room for improvement. She is very sarcastic and makes a patient uncomfortable. Will answer a question with well, I don’t know! She did not help my condition and certainty seemed to not care. I changed Dr
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Unhappy – Oct 29, 2021
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I had PRP hair restoration!! Dr Kelly is always a wonderful caregiver. I always have great results from this procedure
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Andrea C. – Oct 10, 2021
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Dr Kelly answered all my question she was willing to spend time and explain the procedure to me. I didn't feel rushed. It was refreshing to have a doctor spend time with you and not rush you out.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Deb C. – Oct 06, 2021
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Dr. Kelly is an excellent doctor -- professional and compassionate. She explains every step of the PRP process as it is happening. I am very pleased with the results of the PRP injections.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Esther L. – Feb 28, 2021
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My experience has been very positive. It's very comforting. The staff is always helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jack F. – Feb 28, 2021
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Dr. Kelly is the Best of the Best!! She truly cares about her patients health and strives to deliver just the right treatment that can reduce the level of their pain. I've seen Dr. Kelly now for over 12 years!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
B. Green - Sonoma County – Aug 31, 2020
Thank you for the continued trust B! We strive to... Read More
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I have received excellent care from Dr. Kelly over the past ten years. She has guided me with compassion, always providing thorough examinations, explanations and treatment options for a complicated low back issue. She is encouraging and values conservative care when appropriate. I highly recommend her without any reservation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Russell M – Apr 21, 2020
Thank you for the kind words Russell! Patients... Read More
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I have had excellent care from Dr. Kelly since moving to Marin. She is thoughtful and truly tries to understand your level of pain.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Christy in Novato, CA – May 22, 2018
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Dr. Kelly is efficient, compassionate and does excellent work to help with my chronic pain . I wold recommend her to anyone who is not ready for surgery and ready for feeling better and free of pain.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
May 01, 2018
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Dr. Kelly has been treating me for the past 10 years and has been extremely professional,efficient, and most importantly she treats with care.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Hayward, CA – Oct 30, 2017
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Dr. Kelly is an excellent physician. She is honest about what she can do. " What you see is what you get." Her treatment of my spine issues has enabled me to resume a normal life. Kevin Holman, Dr. Kelly's PA, is a gem. He is realistic and direct. His diagnostic skill as a PA is superb! Those friends I have referred to her have been helped enormously.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Pati Simon in Napa, CA – Oct 07, 2017
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She is the best doctor that I have ever dealt with. She listens, informative and does achieve curing her patient of pain problems.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
carol botelho in novato, california – Apr 27, 2016
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The office needs a complete overhall. Phone calls aren't answered and messages not returned. Too many patients and the wait time for appointments is excessive.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Stacey in Petaluma, CA – Mar 26, 2016
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How was your experience with Dr. Kelly?

About Me

care philosophy

Dr. Kelly believes in uncompromised patient care. This includes a caring and highly skilled staff, utilizing the most advanced technologies, and maintaining open communication. Every patient deserves to feel comfortable, respected, and informed...read more

biography

Dr. Holly Kelly has been practicing spinal rehabilitation and pain management since 2003 and has worked with the California Orthopedics & Spine team for over ten years. A San Rafael native, Dr. Kelly loves to give back to the community that...read more
  • Interventional Pain Medicine

  • Pain Management

  • Orthopedic Surgery

  • Rehabilitation

  • Anesthesiology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of California, Davis School Of Medicine

    Fellowship Hospital
  • California Pacific Medical Center

    Internship Hospital
  • Ohio State University College Of Medicine

    Medical School
  • Oberlin College

    Undergraduate School
  • University Of Toledo College Of Medicine And Life Sciences

    Medical School, 1998
American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
Pain Medicine
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Mark S Lawler MD Inc.7100 Redwood Blvd Ste 200 Novato, CA 94945
1
Office101 Rowland Way Ste 240 Novato, CA 94945
2

Practice

National Orthopedic Imaging Associates2 Bon Air Rd Ste 120 Larkspur, CA 94939
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Unavail18 Bon Air Rd Larkspur, CA 94939
4
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Novato Community Hospital

    180 Rowland Way
    Novato, CA 94945
    Recipient of 11
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home
    84%
    Patients said that doctors always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Sonoma Valley Hospital

    347 Andrieux St
    Sonoma, CA 95476

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    3% lower than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
  • Marinhealth Medical Center

    250 Bon Air Rd
    Greenbrae, CA 94904
    Recipient of 3
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    70%
    Patients said that doctors always listened to them and explained things well

    6% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality