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Dr. Ida Alul, MD

Dr. Ida Alul, MD

Ophthalmology*

Dr. Ida Alul, MD is an ophthalmologist in Bend, OR. She is affiliated with St. Charles Bend. She is accepting new patients.

4.5 Star Rating
Based on 25 reviews 4.5 Star Rating (25 reviews)

Practice

2450 NE Mary Rose Pl Ste 110 Bend, OR 97701

At a Glance

  • Area of Expertise
    Dr. Alul specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Alul's Reviews

Likelihood to recommend Dr. Alul

4.5
25 ratings, 20 with a written review
5 star
88%
88%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
12%
12%

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Worst medical experience of my life.
My surgery outcome was very bad. My vision is worse than before. Constant irritation, debilitating dryness. My eyes require daily application of very expensive prescription meds, $300 a month, with insurance coverage, that merely take the edge off dryness and discomfort. I also use over the counter eyedrops almost constantly. I can no longer travel by plane, forcing me to give up my retirement dream, which I had planned and saved for. Have to be careful about going outdoors and hiking, previously my daily exercise. Just took a weekend trip and was in daily pain even with meds. Choosing Dr Alul was the biggest medical mistake of my life. I realize this is not everyone's experience, but it sure was mine.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
1 other person found this helpful
Helpful
Linda – Aug 09, 2024
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Cataract surgery, although common, naturally cause some trepidation in those of us who have made the decision to have it. I chose InFocus for this procedure after interviewing both local providers. Dr Alul did my pre-surgery exams and cataract surgery; coordination of the various pre- and post-surgery activities and procedures was handled by their surgery coordinator, Courtney. I had a great experience and a great result. I was 73 at the time and my cataracts were quite cloudy and caused un-correctible astigmatism. I chose a monovision approach (distance in one eye, reading in the other), and am delighted that I can do everything I need to without glasses. And the brightness and clarity of light and colors are simply amazing. I will wear glasses for nighttime driving and for working at the computer, which is expected and normal (replacement lens are fixed in focus). Dr. Alul was wonderful to deal with: consistently cheerful and professional, patient with my many pre-surgery quest
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
M.O. (Bend, Oregon) – Nov 11, 2020
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I was very happy with everything about Dr. Alul's practice -- skillful and committed staff, good facilities, and most of all Dr. Alul herself, who was not only a skilled practitioner but also a good team leader (everyone seemed to be well trained and respected), and a doctor who kept me well informed, encouraged my questions, and addressed all my concerns. Such a breath of fresh air after the opposite experience with my previous eye surgeon.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 others found this helpful
Helpful
Mark Gage – May 21, 2020
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Refused to come to Emergency Room for my serious eye problem. May have effected outcome!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Nov 04, 2019
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great caring awesome doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Anonymous – Sep 14, 2019
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The staff is engaging, competent and highly efficient. I will recommend eye care be done here.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Garth B. – Jun 19, 2019
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it has always been good. she has been my physician for quite a number of years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous – Jun 19, 2019
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I just wanted to say a big THANK YOU to Dr. Alul, Rachel, and the rest of the team who helped with my Lasik procedure in January. My husband and I are hiking the Pacific Crest Trail which we started at the beginning of April. I have been able to see everything through my eyes clearly and it has been great. No need to worry about glasses and contacts while having dirty hands or losing either. I was just hoping to share with everyone what I am able to see now and clearl...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
A. J. – May 14, 2019
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The eye drops have been difficult to keep straight. Besides that, Dr. Alul and the Bend Surgery Center have been great. Dr. Alul has a soothing voice and she calmed all of my fears. And Courtney (the surgery coordinator) has been wonderful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
J. M. – Apr 02, 2019
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Dr. Alul did my cataract surgery a few weeks ago and I've been very happy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
S. J. – Mar 08, 2019
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Excellent care, personable staff. Very happy with my exam at Infocus Eyecare!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
D. F. – Jan 22, 2019
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Dr. Alul screened me for LASIK last June. She and her staff were extremely professional and I’d never had an eye exam near that thorough and felt confident. The procedure was very quick and a great success. I will recommend Dr. Alul to anyone needing eye care.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Linda in Bend, OR – Nov 13, 2018
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Dr. Alul got my eyesight back to what I remember as a young man! The lens exchange was perfect. The glasses that I had worn for 15 years went in trash!! It is one of the best things to happen I my life! Thank You Dr. Alul !!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Bruce L Fox in Bend, OR – Aug 28, 2018
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I have received great care from Dr. Alul and her staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
David in OR, OR – Aug 05, 2018
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Dr. Alul is truly a caring provider. She addressed all my concerns, and explained things in an understandable manner. The whole staff is a pleasure to work with. I highly recommend Dr. Alul!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Ashley in Bend, OR – Jul 30, 2018
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I cannot recommend Dr. Alul enough. I tell everyone to go see her! She's so warm and caring. She spends the time to make sure you understand everything and get every question answered. She's very thorough and really knows what she's talking about. Her staff is very friendly and helpful. Definitely one of the best medical offices I’ve been to.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Katie in Bend, OR – Jul 28, 2018
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Dr. Alul was so kind and wonderful. It's rare to find a surgeon with a good bedside manner and good skill. She has both! I was so pleased with my exam, she found things that were missed by previous eye doctors. I was 15 minutes late also and instead of being turned away, the front desk receptionist was empathetic to my situation (car trouble) and asked if she could do anything to help. I will be recommending her to all of my friends and family, especially to my Mom who needs cataract surgery
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Rebekah in Bend, OR – Jul 28, 2018
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Great experience! Explained things very well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
BB in Bend, OR – Jul 19, 2018
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She is too busy, mumbles very fast and out she goes. The office staff are great, no wait until you have to wait for Dr. Alul. Then it gets to be too uncomfortable having to wait so long. You send 45 minutes to an hour waiting for her and she buzzes in looks at your eyes, mumbles rapidly and away she goes. I marked the long wait only because it's Dr. Alul you have to wait so long to see.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Bend, OR – Jun 30, 2018
I'm sorry for the delayed response to your... Read More
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Dr Alul is very good at taking care of her patients. She is compassionate and deeply aware of how her patients are feeling. She did an amazing job at removing my husband's cataract. My husband is excited about getting his other eye taken care of in May. I highly recommend Dr Alul.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Sheila (and Jasonn) in Bend, OR – Apr 13, 2017
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About Me

care philosophy

Dr. Ida Alul is a managing partner at Infocus Eye Care, a leading specialty vision correction center based in Bend, Oregon. Dr. Alul specializes in advanced vision correction techniques, including Cataract surgery, LASIK surgery, Advanced surface...read more

biography

Dr. Ida Alul, MD is an ophthalmology specialist in Bend, OR and has been practicing for 26 years. She graduated from Univ Of Mo-Kansas City Sch Of Med in 1988.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Minn Hospital & Clins

    Residency Hospital, 1992
  • Truman Medical Center

    Internship Hospital, 1989
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Unavail2450 NE Mary Rose Pl Ste 110 Bend, OR 97701
1

Affiliated Hospitals

  • St. Charles Bend

    2500 NE Neff Rd
    Bend, OR 97701
    Recipient of 10
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality