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Dr. Jack Smith, MD

Dr. Jack Smith, MD

Pain Medicine*

Dr. Jack Smith, MD is a pain medicine physician in Lancaster, PA. He is affiliated with Lancaster General Hospital. He is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 67 reviews 4.7 Star Rating (67 reviews)

Practice

160 N Pointe Blvd Ste 200 Lancaster, PA 17601
Telehealth available

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Dr. Smith's Reviews

Likelihood to recommend Dr. Smith

4.7
67 ratings, 56 with a written review
5 star
87%
87%
4 star
7%
7%
3 star
1%
1%
2 star
0%
0%
1 star
4%
4%

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I like Dr. Smith he talks to you and listens to everything you have to say.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 12, 2025
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The BEST!
Professional, yet friendly. I always feel like he really listens to my concerns and formulates a plan to help me. I have had great results with his treatments.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 29, 2025
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Always helps with back pain
I wholeheartedly recommend Dr. Smith.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 21, 2025
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Very professional
He listened to my concerns and explained things very well
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Andrea A – Mar 14, 2025
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Great Doctor !
Having suffered with back pain for 18 years, Dr. Smith and the late Dr. Marotti have been the only 2 doctors that have helped my pain out of probably 12 - 15 doctors. I highly recommend him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 12, 2025
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Good
He was very thorough with his explanations and answering my questions!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 05, 2025
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Very knowledgeable with the operation I need
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joan Caterina – Feb 19, 2025
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Highly recommend
Jack is kind, patient, efficient, respectful, and easy to talk to. Most importantly, he is quite skilled and gifted at his craft. His injections relieved 90% of my elderly father’s neck pain, and in the past he has brought similar long-lasting relief to my husband’s chronic low-back pain, after a similar injection from a different provider at another practice failed to help. I have nothing but gratitude and praise for Dr. Smith!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Angie – Feb 19, 2025
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Dr Smith listens! He takes your concerns and offers options. Always on time.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 14, 2025
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Very informative about upcoming procedure.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Linda P. – Jan 16, 2025
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Great doctor
Dr Smith listens to your problems then finds a solution. He is the best!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 08, 2025
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First Meeting
Welcoming staff was very nice, friendly, and helpful. They took care of me right away. Wait was less then 15 minutes, not bad since I was 15 minutes early. Lady that greeted me and took me back was very nice and professional. The doctor greeted me and went over the procedure as well as answering all my questions. He gave his recommendations and post op instructions, so initial meeting went well. There is a lot of trust given to a doctor in knowing they are doing a procedure on me that could be life changing. I will pray for his mind and hands that day of surgery and hope all ends well. Thank you
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ron Konemann – Jan 03, 2025
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First Visit
He was very knowledgeable and straightforward about treatment procedure intensions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bob Mowery – Dec 18, 2024
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He explained procedure very well.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Dec 13, 2024
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Very likely
Dr.Smith is very understanding and positive about his abilities to help me feel better
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joan Wimer – Nov 26, 2024
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Update
This visit was absolutely perfect everything went well as planned and the injections worked great for almost five hours and gave me more than 80% relief from my constant pain although after the injections I did have an odd experience with severe pain down my left leg which also felt weak but after an hour all my pain was diminished !!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dwight Soto – Nov 24, 2024
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Please Explain the Procedure!
I would be more comfortable if he would explain the procedure and expected outcomes before sticking needles in me instead of arriving, sticking me and leaving. It would be inline with the overall practice.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
Helpful
Rob Poulton – Nov 02, 2024
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Great Doctor
Dr. Smith is fantastic at providing the best care for my pain management. I recommend him to anyone with post surgical symptoms for pain management.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 01, 2024
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Dr. Smith is always very nice and explains everything completely. He answers any questions that I have and makes recommendations that are best for his patients. I would recommend Dr. Smith to anyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Donna Brockman – Oct 31, 2024
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Pleasant, helpful, on task
He was nice and helpful but not overly friendly. He stuck to the task at hand and that’s it. No frills. I have no complaints really he was good all the way through the appointment and I felt heard. He did more for my condition than I actually anticipated. I just felt slightly dismissed towards the end but I think that was just his task master personality. Overall I would recommend him based off my first visit.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • I didn't feel respected
Helpful
Oct 11, 2024
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About Me

biography

Dr. Jack Smith, MD is a pain medicine physician in Lancaster, PA. He is affiliated with Lancaster General Hospital. He is accepting new patients and telehealth appointments.
  • Pain Medicine

  • Physical Medicine & Rehabilitation

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
Pain Medicine
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Unavail160 N Pointe Blvd Ste 200 Lancaster, PA 17601
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:00am - 4:30pm
    • Fri: 8:00am - 4:30pm
  • Directions

Practice

Susquehanna Health Medical Group1201 Grampian Blvd Williamsport, PA 17701
2

Affiliated Hospitals

  • Lancaster General Hospital

    555 N Duke St
    Lancaster, PA 17602
    Recipient of 42
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    82%
    Patients said that nurses always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality