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Dr. Jacob Liu, MD

Dr. Jacob Liu, MD

Family Medicine*
10+ years of experience

Dr. Jacob Liu, MD is a family medicine physician in Columbus, OH and has over 10 years of experience in the medical field. He graduated from Northeast Ohio Medical University in 2012. He is affiliated with medical facilities Riverside Methodist Hospital and Ohio State University Hospital. He is accepting new patients and telehealth appointments.

4.8 Star Rating
Based on 37 reviews 4.8 Star Rating (37 reviews)

Practice

1670 Fishinger Rd Ste 100 Columbus, OH 43221
Telehealth available
Patient Favorite Award

Dr. Liu is a patient favorite Family Medicine Physician

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Experience Check

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Dr. Liu's Reviews

Likelihood to recommend Dr. Liu

4.8
37 ratings, 34 with a written review
5 star
92%
92%
4 star
0%
0%
3 star
3%
3%
2 star
3%
3%
1 star
3%
3%

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Very good
Takes his time with you and follows up.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
B Clarkin – Nov 23, 2024
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Great Doc!
Dr. Liu doesn’t rush through a visit. He takes time to answer questions and explain what is going on.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Phil – Nov 07, 2024
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Dr Liu is always very nice and helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 19, 2024
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Inspires confidence
Dr. Liu is prepared for your visit, knows your history (for returning patients), works smoothly with other staff. Listens carefully and asks questions to check for understanding. Takes care of as much as possible during the visit. Efficient, but never rushes the patient. Follows up on anything not taken care of on site.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karen – Aug 31, 2024
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Thorough, Attentive, and Personable
Dr. Liu has been my PCP since 2020 and I cannot recommend him enough. He’s thorough, empathetic, and has excellent bedside manner. None of my appointments feel rushed and I feel comfortable and confident bringing my concerns to him without the fear of being judged or dismissed. He is intentional with his approach to finding solutions to medical concerns (suggests bloodwork to get to the root, doesn’t just throw prescriptions at a problem, asks inquisitive follow up questions, etc. ). As a black woman, I have unfortunately been dismissed by medical professionals in the past. Dr. Liu has been a breath of fresh air and has given me hope for the future of healthcare.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Stella – Apr 19, 2024
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BEST PCP and Best overall office!
I have been a patient of Dr. Liu’s since he joined 5 Points COPC, and have been with the practice for over 15 years. He is everything you’d want in a Dr.; highly knowledgeable, intelligent, kind, thoughtful, patient-centered, insightful and oh so funny! I may not always be feeling my best when I find myself in his office. But I always look forward to the visit and very much enjoy my visits with Dr. Liu and staff!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mandy Smith – Apr 04, 2024
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Dr. Liu provided an excellent diagnosis by carefully and thoughtfully listening to my symptoms. He has been an excellent physician for my family for several years. I would highly recommend him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 16, 2024
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Dr. Liu Review
I’ve been at this practice before Dr. Liu joined, and he has been an outstanding addition to the COPC, from friendly and compassionate manners to attentive and very knowledgeable interactions with patients and their concerns. He consistently follows up with his patients after office visits, and I trust him completely with my health care. My recent visit was thorough, kind, and reassuring. Thank you Dr. Liu!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Theresa L. Hagen Bullock – Feb 17, 2024
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Amazing Attentive Doctor!
Telehealth
Dr Liu came to a practice I had been with since the day I was born and after my previous doctor retired, Dr. Liu took his place. I thought I would give him a chance as I had known no other doctors. He has proven to be a completely amazing doctor, that cares highly about his patients and takes his time everytime I am in for a visit and listens to all of my concerns! I feel I am in great hands and highly recommend!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Julie Bryan – Jan 13, 2024
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Wonderful PCP!
Excellent first visit with Dr. Liu. He truly knows his stuff. His knowledge was up to date and detailed. He was patient, kind, truly took his time. Answered all of my questions and kept asking me if there is anything else he could do. He was willing to answer the old question - What would you do if you were me? He understands the need for practical, informed advice. I couldn't be happier with having him on my team. Thanks, Dr. Liu!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nov 22, 2023
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Dr. Liu is very detailed and compassionate.
Focused on client care and allowed client to participate in promoting wellness.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chika – Mar 24, 2023
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Excellent physician
I have been with Dr. Liu since he joined the practice 10 yrs ago. He is empathetic, listens and always calls with test results- even in the evening. I highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sue Smith – Nov 04, 2022
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Dr Liu always makes me feel important and takes the time to make sure I am good with my concerns never feel rushed
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michele A Mann – Oct 08, 2022
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Excellent! Always Excellent! My son referred him to me several years ago when I felt the need for a change from my previous. I’ve been very happy with Dr Liu and most grateful to my son.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary S Snyder – Feb 18, 2022
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Good Doc.
They are very polite and casual.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 09, 2022
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Just established care, complex handover from another doctor regarding an ongoing mental health issue, he was really understanding and took plenty of time to understand what is going on. A very thoughtful fellow. Very happy and glad I found him — changing docs doesn’t always go so smoothly.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Austin – Jan 20, 2022
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Dr. Liu is both professional & personable. He is ready to listen and respond to your questions or concerns. He has been my physician for about 3 yrs now and is the best one I’ve ever had. I would, and have, highly recommended him to my friends and family. The rest of the staff at Five Points Physicians are top notch as well. An all around well-run practice, in my opinion.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shelley R – Jan 12, 2022
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Dr Liu listens and helps the patient make a decision about their care and medications. He answers questions completely and asks if you need more information. Dr Liu never hurries the interaction whether in person or on Telehealth. I highly recommend him to friends whenever appropriate.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Deborah – Dec 30, 2021
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Dr Liu is very attentive to the patient. A skilled listener beyond his years. His assessments and medical responses are top notch.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mark – Dec 13, 2021
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Dr. Liu treats me like a person. He explains things in real world terms I can understand. He is genuine, straightforward, and honest. I cannot recommend him enough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dylan H – Dec 10, 2021
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About Me

biography

Dr. Jacob Liu, MD is a family medicine physician in Columbus, OH and has over 10 years of experience in the medical field. He graduated from Northeast Ohio Medical University in 2012. He is affiliated with medical facilities Riverside Methodist...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Riverside Methodist Hospital

    Residency Hospital, 2015
  • Northeast Ohio Medical University

    Medical School, 2012
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Liu is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    Office1670 Fishinger Rd Ste 100 Columbus, OH 43221
    1
    University Area Physical Therapy4885 Olentangy River Rd Columbus, OH 43214
    2